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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,139 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,139 reviews

April 18, 2024

Angie was great in service. Service was quick, good and honest. Keep up the good work. More

by JASON_OHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie in Service
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Apr 18, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review, Jason! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

Helpful
April 18, 2024

Really like the people in the Service Dept, happy to see Bill back as Concierge, so friendly and helpful, along with Andres. John was pleasant and helpful as well. I paid $183 fornthe diagnostic, nothing wa More

by MARYSTEIN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica .
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Apr 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

Helpful
April 18, 2024

Grate services center and the best Technician that did the job I'm very pleased with the job and would recommend this facility to others thank you More

by Patlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

Helpful
April 18, 2024

Online appointments are easy to schedule and the waiting area is very accommodating along with the staff. More

by BUELLRACER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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Apr 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

Helpful
April 18, 2024

Overall great dealer to work with, amanda being a great salesmen super easy to work with on all the deals. More

by WALKERBROS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

Helpful
April 17, 2024

Everyone was very helpful to make the buying process as seamless as possible. Very curious and professional. More

by Samerling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moriah Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

Helpful
April 16, 2024

Terrible service, took 2 weeks to get my truck repaired. I was not contacted by the staff, I had to call them to find out when my truck would be ready. More

by Papaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Wilson
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Apr 17, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Papaj, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

Helpful
April 16, 2024

Wait time was minimal and I was kept informed of the progress on my vehicle More

by sreynolds1713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Report | Print
Apr 17, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. Angie and our team appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

Helpful
April 16, 2024

Service department went way beyond my expectations to resolve the problems . Service writer, service manager, and service tech all took ownership and worked to get vehicle back on the road. Impressive - More

by JAMES_AWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

James, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

Helpful
April 12, 2024

The staff and mangers are awesome. They very friendly and the atmosphere at the dealership is inviting too. More

by Md69ts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moriah Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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