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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.6
3,077 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 3,077 reviews

November 02, 2026

It was okay It was okay but I thought ford could've backed there product Better More

by lbonack
Recommend Dealer
Yes
Nov 03, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Chris Flynn General Sales Manager 262-338-3379

November 01, 2026

Very friendly. .. prompt service...well informed with the service that was needed to repair .. Excellent work performed Jacob Wilson was Awesome as is the dealershi More

by autumnleaves527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eliana
Nov 01, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing you had a clear understanding of the repairs needed for your Hyundai Accent means a lot to our team. We're glad Jacob made you feel welcome and that you were pleased with the efficient service and quality of the work. Chris Flynn General Sales Manager 262-338-3379

November 01, 2026

Nick was amazing and an excellent salesman. The finance guy almost lost the sale due to not understanding how tax exemptions work and demanding that the president of the company finishes the sa More

by richardk4
Recommend Dealer
No
Employees Worked With
Nick the dealer was great, your finance guy was very poor more interested in up selling than finishing the transaction.
Nov 05, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Chris Flynn General Sales Manager 262-338-3379

October 31, 2026

It was good. They took time to consider the recall I had. John did a good job More

by Austinwei9516
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Oct 31, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We're glad John gave the recall on your Ford Bronco Sport careful attention. Thank you for the five-star rating! Chris Flynn General Sales Manager 262-338-3379

October 31, 2026

Appreciate ride home and pick up next day Call with recommendations leave message Thank you More

by CALLIES.CV
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Oct 31, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We're glad the ride home and next day pickup were helpful during service on your Ford Escape. Thank you for the five star rating! Chris Flynn General Sales Manager 262-338-3379

October 31, 2026

They took the time to understand what I was looking for and understood all the needs that I needed in my next purchase More

by NZEISSE2015
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nuernberg
Oct 31, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We're glad our team listened closely to your priorities and understood what you wanted in your new Ford purchase. Thank you for the five-star rating! Chris Flynn General Sales Manager 262-338-3379

October 31, 2026

Very disappointed with the last workmanship done on my car - likely over the past year or so. The TPMS went out and a friend (with many many years doing auto repair) offered to repair that for a signific More

by AmPanAutumn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have a name
Nov 02, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Chris Flynn General Sales Manager 262-338-3379

Nov 03, 2026 -

AmPanAutumn responded

Thank you for reaching out. I did try to call you today (11/3) but you were busy. I would be happy to discuss this with you and I also have photos to support and help me explain this to you. Thank you.

October 31, 2026

John did a great job. I have used him before and he always comes through. More

by larrywehrheim
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Oct 31, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing you can consistently count on John means a lot to our team. Thank you for choosing us again for your Ford F-150’s service. Chris Flynn General Sales Manager 262-338-3379

October 30, 2026

Knowledgable mechanic to diagnose my problem. Quality work done You did a good job of taking care of my warranty More

by Ssglindy
Recommend Dealer
Yes
Oct 30, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We're pleased the diagnosis and service on your Ford F-150 met your expectations and that your warranty was handled with care. Thank you for the five-star rating. Chris Flynn General Sales Manager 262-338-3379

October 30, 2026

Fast, easy, pleasant, did what they said they would do and completely the repair Excellent More

by Upnorth12994
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Oct 30, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We're happy the repair on your Ford Explorer was straightforward and completed as promised. Thank you for the five stars! Chris Flynn General Sales Manager 262-338-3379