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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.6
2,908 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,908 reviews

August 29, 2026

Received a repair/service quote of $2,681, which I agreed to and actual bill was $5,047.20. $2,366.20 higher than the quote (88.3% higher). I called for an explanation for the variance and nobody called me b More

by JOHN@SOMEWEIR.COM
Recommend Dealer
No
August 29, 2026

Very good. Excellent follow through. I liked working with Joshua. Explained the few general maintenance items that should be concerned. Gave me estimates repair More

by Jkohlwey
Recommend Dealer
Yes
Employees Worked With
Joshua Kreis
Aug 29, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your praise for our clear explanations of general maintenance needs and repair estimates during service on your Ford F-150 is truly appreciated. Knowing our follow-through met your expectations is rewarding. We’re also glad you found working with our service advisor helpful. Chris Flynn General Sales Manager 262-338-3379

August 28, 2026

Emily was very helpful in assisting with the mobil service. She left messages clearly explaining the situation. She was very pleasant to speak with in person regarding payment. More

by LENTZ6BH
Recommend Dealer
Yes
Employees Worked With
Emily Knope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Knope
Aug 28, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Our team is pleased we could provide mobile service for your Ford Focus ST and assist with payment when Emily met with you. Knowing that Emily’s clear updates helped you understand the situation is rewarding. Your kind words and the five-star rating mean a great deal to us. Chris Flynn General Sales Manager 262-338-3379

August 28, 2026

I've been coming here since 2010 when I bought my 2010 Ford Fusion. Have always been pleased about your service to provide. More

by JUDEETRIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NATHAN L.
Aug 28, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating and your loyalty since 2010. We’re glad our service continues to meet your expectations for your Ford Fusion. Chris Flynn General Sales Manager 262-338-3379

August 27, 2026

Explained car service. Found an issue with my car and took time to explain issue to me More

by MOKEEFE1948
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Aug 28, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Hearing that Jacob took the time to walk you through the issue means a lot to our service team. Thanks for trusting us with the service on your Ford Focus. Chris Flynn General Sales Manager 262-338-3379

August 27, 2026

John is always very informative on timing and has always give me updates,excellent Im very happy More

by EMTLLC
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Aug 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad John’s regular timing updates made you happy during service on your Ford F-150. Your kind words mean a lot to our service team. Chris Flynn General Sales Manager 262-338-3379

August 27, 2026

Friendly Always a pleasure to chat with Monica in service and Nick in sales department More

by D-CRAFTS
Recommend Dealer
Yes
Employees Worked With
Emily Knope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Knope
Aug 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating! We’re glad your conversations with our service and sales teams were always enjoyable during your Ford F-250 service. Chris Flynn General Sales Manager 262-338-3379

August 27, 2026

They were very helpful. My problem is hopefully solved. I like the text video that was sent to me. More

by KIM91
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
Aug 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Our service team is pleased we could send you a text video to keep you informed. Hearing that you found our support helpful and that the video made a difference means a lot to us. Chris Flynn General Sales Manager 262-338-3379

August 26, 2026

I had a great experience at the dealership. Jacob Wilson was very helpful and professional. I’m very satisfied with the service. Thank you! More

by badboy1350
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Aug 26, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing the service on your Ford F-150 met your expectations is rewarding. Jacob is pleased he could provide attentive and professional support during your visit. Your satisfaction and thoughtful feedback mean a lot to our service department. Chris Flynn General Sales Manager 262-338-3379

August 26, 2026

Did a nice job. Just some miscommunication about the time line. I was unaware that I would be waiting for approval before my work would be starting More

by MICAHSMOM1996
Recommend Dealer
Yes
Employees Worked With
Nathan
Aug 26, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing the service on your Ford Escape met your expectations means a lot to our service department. We apologize for any confusion around the approval timeline and appreciate you bringing it to our attention. Chris Flynn General Sales Manager 262-338-3379