Gordie Boucher Ford Lincoln of West Bend

I've had some sketchy experiences with dealerships in the past and was hesitant to turn to one for a vehicle. After some extensive research, however, I narrowed down a selection of a couple that I felt I the past and was hesitant to turn to one for a vehicle. After some extensive research, however, I narrowed down a selection of a couple that I felt I would buy from if a decent car turned up. Fortunately for me, a car turned up on Boucher's website so we stopped in. The sales staff was incredibly friendly without being overbearing. While I expected a price inflation, I came away with the Ford Explorer we looked at for a price I can respect. A nice touch was the general manager coming out to meet us before we left and telling us a little about the car (as it was bought and cared for throughout it's lifetime). Would absolutely buy my next car from Boucher Ford! More

I just purchased a used Ford Taurus. This is the second vehicle I have purchased from Boucher Ford in West Bend. I am very happy with my purchase. I feel that I was able to get a fair deal and I was trea vehicle I have purchased from Boucher Ford in West Bend. I am very happy with my purchase. I feel that I was able to get a fair deal and I was treated very well by everyone at the dealership. Joey Brasted was was my salesman again and I would go back to him for the next vehicle I purchase. He is professional and truly helps you to get the vehicle you want for the price you can afford. Thanks Joey and Boucher Ford of West Bend. More

The on-line sales process was fast and efficient. Once at the dealership, the test ride, paperwork and transfer from my trade-in was the smoothest of any vehicle I have ever purchased. the dealership, the test ride, paperwork and transfer from my trade-in was the smoothest of any vehicle I have ever purchased. More

Everyone was very helpful and friendly. Al answered all my questions and was respectful of my financial situation. The business manager was very personable and did not force any option on me that I did not my questions and was respectful of my financial situation. The business manager was very personable and did not force any option on me that I did not want, All calls were answered promptly and efficiently. Follow up calls and emails were appreciated. I know that I can contact Al with any future questions or concerns and he will respond. It was a good experience and I would look to this dealership for any future purchase. More

Wonderful experience all around. Michael went above and beyond to get the truck we wanted. I would not buy from any other sales man. Rebecca in financing was great too work with also. She made the box a fu beyond to get the truck we wanted. I would not buy from any other sales man. Rebecca in financing was great too work with also. She made the box a fun and cheerful place. Thank you everyone at Gordie Boucher of West Bend to make our big purchase easier and enjoyable. No pressure what so ever!! When I am able to purchase another Mustang I will be BACK! More

I had a great experience with Tom & Rodney. Initialy the vehicle I was looking for was not available, but after searching, Tom was able to find one locally. At time of vehicle pick up, Tom introduced me the vehicle I was looking for was not available, but after searching, Tom was able to find one locally. At time of vehicle pick up, Tom introduced me to Rodney. Rodney made the entire process smooth & hassle free. Both Rodney & Tom were very courteous, and treated me with respect. Overall a great experience, I would highly recommend! More

My experience at Gordie Boucher West Bend was a mixed bag. Positives were my salesperson, Shaya Leamon was terrific and went above & beyond to insure my questions were answered. She stayed past closi bag. Positives were my salesperson, Shaya Leamon was terrific and went above & beyond to insure my questions were answered. She stayed past closing to take me through the operations such as the In Touch programming with my new car. The other major positive was the inventory. I drove the 80 miles to this dealership because they had inventory of the Ford Focus ST which was in thin supply in the Fox Valley where I live. Negatives were the hard sell on the exterior/interior treatment and the extended warranty. The extended warranty pitch came during the financing portion of my transaction. My payment options were laid out with various extended warranties included. I consider this borderline unethical as I could have easily signed up for an extended warranty I didn't want. Lastly the internet price was based on taking Ford financing at a rate well above market (over 6%) which essentially increased the price of the car. In the end I got the car I wanted at an OK price but I felt like I have to fight every step of the way. If the locals get the same treatment I'd be surprised to see them return for their next purchase. More

I want to thank the Boucher group of West Bend for providing all the answers to all my questions when I was in the market to purchase the vehicle that best suited my needs. James Flejter was very frie providing all the answers to all my questions when I was in the market to purchase the vehicle that best suited my needs. James Flejter was very friendly and helpful on a personal and professional level with the decision process to find me a vehicle that met my price and vehicle functionality expectations. The whole group from the General manager to the finance associate gave me a reassurance that I purchased a great vehicle at a great price. I would highly consider choosing the Boucher group of West Bend when in the market to purchase another vehicle. More

Everyone I came in contact at Gordie Boucher in West Bend were so friendly and kind and helpful. They were so patient in helping me in selecting a vehicle. I will and have been telling people of the awesome were so friendly and kind and helpful. They were so patient in helping me in selecting a vehicle. I will and have been telling people of the awesome experience I encountered at this dealership. Thank you All! More

My Experience with Boucher Ford in West Bend was exceptional. Rodney Smith was friendly, helpful and courteous. He answered all of my questions and took care of all issues after the sale was compl exceptional. Rodney Smith was friendly, helpful and courteous. He answered all of my questions and took care of all issues after the sale was completed. He patiently taught me how to use the car and made sure I was comfortable with all of the cars operations.. More