Gordie Boucher Ford Lincoln of West Bend

My wife and I generally lease as our first option. This time, we were looking for a specific used vehicle and happened to locate one at Gordie Boucher. Upon arriving at the dealership, we were greated by time, we were looking for a specific used vehicle and happened to locate one at Gordie Boucher. Upon arriving at the dealership, we were greated by our Sales person Harry Lakric. It was clear from the beginning that Harry's main object was to get us into the vehicle we wanted, in the price range we needed to be in. While he did offer some other options for us, he never made us feel pressured into purchasing any vehicle other than the one we were looking at. He was very well informed in all aspects of the process. We are very pleased with our new "used" vehicle and would most certainly recommend Harry, as well as the dealership. It was also nice that Harry followed up after the sale to make sure we were satisfied and had no outstanding concerns. John Kumbier More

Last year we purchased a new explorer and had a great expirence at this dealership. During a recent blizzard I totaled out our 2010 F-150 and was in the market for a new one. From our previous purchase w expirence at this dealership. During a recent blizzard I totaled out our 2010 F-150 and was in the market for a new one. From our previous purchase we returned to this dealership to shop for a replacement. Upon arriving we were treated as family and valued customers While shopping for a new one our salesmen, Joey Brasted showed us a a excellent replacement for my 2010 Lariet F-150. It was a used 2010 F-150 FX4 that had the same features as my Lariet and was offered the Carfax and information on this local trade. The internet price was right in line with what was settled with our insurance on the Lariet. The FX4 is eligible for Ford's Prefered Used Car warrenty of 7 years and 100,000 miles on the powertrain which is piece of mind. In the finance stage we were offered an extended warrenty that met our needs with no pressure to upgrade to unneeded options. The finance rep set us up with an excellent interest rate with Ford credit due to being a Ford Preferred used vehicle. The dealership worked with us to finalize the deal with the understanding of finacial issues with delays in receiving the payoff from the insurance company. More

The internet department at this delearship did an amazing job at finding my family the right vehicle. Once we had an agreed price and options that I was looking for they were quick to find and procure it. Th job at finding my family the right vehicle. Once we had an agreed price and options that I was looking for they were quick to find and procure it. This meant that they had to go over to another state and get it for me with a very tight time line. I was prepairing to redeploy and only had a couple of days. Once I arrived they had everything lined up and ready for me to go. In and out of the door was about 3 hours. This included showing me all of the functions of the vehicle. I would recommend this dealership to anyone in the state, and further more anyone who likes that warm and cozy feeling of knowing that the dealer will be there in the event something goes wrong. More

I was looking to upgrade to a new vehicle because my husband and I are planning on retiring in 3 years and wanted something that would be reliable for us to take trips with and still give us 4 WD and go husband and I are planning on retiring in 3 years and wanted something that would be reliable for us to take trips with and still give us 4 WD and good gas mileage. We choose a Ford Escape because of the hands free tail gate lift and keyless start and entry. We had to opportunity to work with Raymond Cyrus who took the extra time to understand what I wanted on this Escape. He was easy to talk too and work with. After we got our Escape he also showed us all the features it has and how they work. I would recommend this dealer to all my friends and then some. More

We were very pleased with Frank and any issues that came up were promptly resolved. I would gladly recommend Frank Balderston and Gordie Boucher Ford. We looked all over for our dream car and they had what up were promptly resolved. I would gladly recommend Frank Balderston and Gordie Boucher Ford. We looked all over for our dream car and they had what we wanted. Very good selection of vehicles. Thanks Larry and Karen Verriden More

Troy was very professional and considerate of our time and budget. At no point did I ever feel I was pressured into a vehicle I did not want, nor a deal that I didn't believe was fair. When the decision and budget. At no point did I ever feel I was pressured into a vehicle I did not want, nor a deal that I didn't believe was fair. When the decision was made to purchase a 2013 Ford Focus S, the process was smooth and everything was explained in detail. Upon delivery of the vehicle, it was clean, full of fuel and Troy explained all the details of the car. Car buying IS stressful regardless where you go, but Troy and the entire Dealership made the process much easier and a comfortable experience. More

Eugene Sanchez is a great salesman. He always tries to make you comfortable and wants you to be happy with your purchase. Get a good deal at Gordie Boucher----See Eugene Sanchez! make you comfortable and wants you to be happy with your purchase. Get a good deal at Gordie Boucher----See Eugene Sanchez! More

Dave and Tim went above and beyond searching for the exact perfect cars that we were looking for....thank you very much. Awesome customer service!! exact perfect cars that we were looking for....thank you very much. Awesome customer service!! More

my wifes and my experience with the whole gordy group has been great they were very helpful with getting us hooked up with a almost new used 2012 escape been great they were very helpful with getting us hooked up with a almost new used 2012 escape More

Prior to test driving the Explorer, I had my mind fairly set on an Acadia. I did a lot of research online and drove an Acadia and loved it. However, I still wanted to ensure I ruled out the explorer. I w set on an Acadia. I did a lot of research online and drove an Acadia and loved it. However, I still wanted to ensure I ruled out the explorer. I was a little taken aback when I couldn't find a 2012, as that's the year I was looking at with the Acadia in hopes of getting a fair price. I ended up at Gordie Boucher in West Bend after finding an interesting Explorer online. Tom called me right away and we set up an appt. When I arrived (a day early) he set me up with Jon Caves. Jon took us on a test drive of the explorer and explained it in great detail. I left that evening, extremely intrigued with the Explorer. To be fair, I drove the Acadia again the next day. It didn't even compare. I was able to get the seat up much higher in the Explorer-nice for short people. And the amenities and services offered in the XLT Explorer are better than the Denali Acadia. The Acadia was more expensive and offered less. I called Jon and left a message to see if he could find me a certain color Explorer. He did a great job and called me immediately when he found out one had been delivered that day. I checked it out and bought a 2013 with 3.5 miles on it. The price they offered for my Pacifica was very fair and the discount for the military was great. Jon was honest, upfront, and very accomodating. He worked hard for our sale. In fact, all the staff was great and very friendly. The woman at the front desk was telling us about her mom's Explorer and how much she loved it. And Tim, the finance guy, was very friendly and helpful. He got us a great interest rate and worked hard for us as well. I've never purchased a brand new vehicle before, and expected it to be much worse than it was. Overall, it was an extremely pleasant experience and would highly recommend the Gordie Boucher Ford dealership in West Bend. More