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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,412 reviews

June 07, 2023

Always get the best service here! Everyone is professional and courtious. Thank you and have a great day! More

by Dave T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

June 07, 2023

Great experience with my visit today. Happy they could reinstall the part and had me out the door in 90 minutes total. Friendly service team too! More

by NDEDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2023

Good people there really good people aways help me management and service at all time. More

by PATTERSONP85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn, Angie Heyse
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Jun 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

June 05, 2023

Over charged. Been back multiple times and problem never fixed. Service keeps saying it is a new thing each time. Frustrating. More

by LYNN.VOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Hohmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
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Jun 09, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Lynn, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Hohmann, Service Manager 262-338-3379

June 04, 2023

Every one was helpful as always…. They knew I was waiting and worked on my car right away. I feel I can trust the service department of this dealership More

by SGOHLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!

June 02, 2023

I always have a good experience taking my car in with Monica. The issues I had with the air was resolved but another problem appeared but she is going back and they will take care of it. More

by horicon59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA
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Jun 02, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 02, 2023

From start to finish this was a seamless (and painless) experience. Thank you to all the team who took care of my (car's) needs! More

by WQT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
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Jun 02, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

May 31, 2023

Seriously excellent service and always great customer service. It’s nice when they all remember you and have time to chat. More

by PKARALEWITZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn
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Jun 01, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 31, 2023

Great experience with the sales team. I live in IL and they offered to pick me up to come purchase the vehicle - ultimately they ended up delivering it to me. Very positive experience. More

by Chris H
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
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Jun 01, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Chris, and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

May 31, 2023

I had some unusual circumstances regarding a previous vehicle and they've been over backwards to work with me and get me into another truck More

by WILLISLAYTON675
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn
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Jun 01, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Congratulations on your new truck! We look forward to working with you again!

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