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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,389 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,389 reviews

April 26, 2023

Good selection of vehicles. Excellent customer service from our salesman. Finance manager was also great to work with More

by ABSCHICKERT
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
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Apr 27, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

April 26, 2023

In and out on time. Thanks for the great service experience at Boucher ford west bend More

by mikermurphy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review, Mike! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else.

April 24, 2023

Your service people were polite and knowledgeable the work was done quickly and very well done More

by jkmkem04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2023

I got a car I wanted. The salesman did not know even basic information about the car. He was more interested in chatting with co-workers than in working on my purchase. More

by PHHESSCO
Recommend Dealer
No
Employees Worked With
Richard Love
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
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Apr 27, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Flynn, General Manager 262-338-3379

April 24, 2023

fast effiient and done right the first time Great team and I will use Bouher for all of my vehicle needs More

by SAMCAP056
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
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Apr 25, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 22, 2023

I used CHAT to make sure the vehicle I was looking at online was still in stock. Stephanie Lewis was outstanding. She not only located the vehicle I was looking at but another one of interest to me and h More

by GREGORY.SCHWEHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish, Sandy Robles
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Apr 23, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Stephanie here at Gordie Boucher Ford Lincoln of West Bend. Congratulations on your new purchase, Gregory!

April 21, 2023

Have been coming here for years . Have never had a bad experience, always great service !! More

by JOSH@ACME-LOCK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
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Apr 21, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Josh, for taking the time to leave us a five-star review. We truly appreciate your business over the years. We look forward to continuing to serve you in the future.

April 20, 2023

Everyone was very helpful, and the experience of buying my new truck was very smooth. More

by NATHAN49
Recommend Dealer
Yes
Employees Worked With
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
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Apr 21, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for your feedback on your recent visit to Gordie Boucher Ford Lincoln of West Bend. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck, Nathan!

April 20, 2023

This dealership is professional by all means. The staff are courteous, patient, and helpful. Great place! More

by AUSTYN0010
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
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Apr 21, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. Congratulations on your new car, Austyn. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.

April 18, 2023

First time here with my Bronco- I was very impressed. Easy online scheduling, pleasant staff & technicians. Happy to have them as my new dealership. More

by Valerie T.
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure who I spoke with. Everyone was great!
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Apr 18, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Valerie, for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

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