Gordie Boucher Ford Lincoln of West Bend - Service Center

The staff are very welcoming, the service was done quickly and efficiently, and we were charged a fair price. Thank you to all the staff for their hard work! quickly and efficiently, and we were charged a fair price. Thank you to all the staff for their hard work! More

thanks Angie. got the oil changed, tire rotated and determined that the battery failed cold cranking amperage. Good thing we got the battery replaced during this cold spell. thanks again. determined that the battery failed cold cranking amperage. Good thing we got the battery replaced during this cold spell. thanks again. More

The appointment was made on-line through Ford Pass APP. Everything was easy, fast, and completed to expectations! Safety protocols were followed and observed by staff. Everything was easy, fast, and completed to expectations! Safety protocols were followed and observed by staff. More

I have been a customer since 2004 and have never had a negative experience. I worked in a dealership parts dept in my early years I saw some bad situations. Your service department has earned my trust. negative experience. I worked in a dealership parts dept in my early years I saw some bad situations. Your service department has earned my trust. Keep up the good work. More

Everything went well. Had The Works oil change and my rear brakes needed work. Everything was done completely, handled professionally, and my truck was washed. Happy with the scheduling, the service, a rear brakes needed work. Everything was done completely, handled professionally, and my truck was washed. Happy with the scheduling, the service, and the results. More

I dropped my car off in the morning. The rep was very friendly and got me checked in quickly. The oil change was a good value. I had other things to check that were not able to get fixed. One part had to friendly and got me checked in quickly. The oil change was a good value. I had other things to check that were not able to get fixed. One part had to be ordered, but wont be available till march. I have to check on the other issue when it gets warmer. More

I stopped going to Boucher when I purchased my Jeep and I stopped going to Boucher when I purchased my Jeep and there was a dealership closer to my home, but the service was horrible. Therefore I came bac I stopped going to Boucher when I purchased my Jeep and there was a dealership closer to my home, but the service was horrible. Therefore I came back to Boucher for their excellent service and employees. More

Very friendly from the start. Service was done in an hour which saved my day! I will definitely return to this location in the future. which saved my day! I will definitely return to this location in the future. More

Angie Minor, Service Consultant was so helpful and considerate. I enjoyed her professionalism and concern. She is an asset to your dealership. Thanks for your help. considerate. I enjoyed her professionalism and concern. She is an asset to your dealership. Thanks for your help. More

Dealership is fine service department not so efficient. I waited inside the building inside my car for over 10 minutes before someone came it as why I was there. I had a 10:30 appointment and they should h I waited inside the building inside my car for over 10 minutes before someone came it as why I was there. I had a 10:30 appointment and they should have been aware of my car and that I was there. It was after 10:45 before I I was acknowledged. Also there was not total mask wearing. More