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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,369 Reviews

1,369 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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July 28, 2023

Thank you John for getting a new engine put into our older explorer, had to make the decision between a new vehicle and replace engine- chose the new engine based upon time frame of 4 days and was not r More

by cjlahtida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with John here at Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

July 27, 2023

Had a vehicle in for a recall service, the work was performed in the timeframe they discussed and appears to have taken care of the issue. More

by JLINDMEYER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Jul 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 27, 2023

Super friendly staff. They gave me a loaner car so I could make a doctor's appointment. I will be taking my new Lincoln there for service also. More

by RSB0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse, Barb Sauer
Jul 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 27, 2023

Jon is so nice. But tires are so expensive and im poor. But jon is still a really cool dude. More

by Owens62754kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn, Zeke Heyse, Angie Heyse, Barb Sauer, Moriah Parrish
Jul 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

July 25, 2023

Richard Love was a great salesman. Not pushy at all. Would definitely seek him out again for next vehicle. More

by JANDSJAZAK
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
Jul 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richard met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!

July 23, 2023

Great personal service and communication from Jon. Very friendly and explained all details very well. More

by HILWEB99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 20, 2023

Very friendly staff and clean waiting area. John helped us out from the beginning to the end. He even called us back about the car wash since it was a classic car. More

by Yocherers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! We'll pass along your compliments to John. We appreciate your business and look forward to helping you with any questions or future vehicle needs.

July 19, 2023

The service advisor was friendly and attentive. He was not irritated I added a few extras onto scheduled maintenance appointment. Car wash, snacks and drinks was a nice perk. More

by JLESMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
Jul 20, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 18, 2023

Very helpful with resolution of this issue and also took care of assisting with another item that we had forgotten about, outstanding service. More

by BDLUBNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Jul 19, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for taking the time to leave us a review! Customer service is always our number one priority, and we're happy to hear that we met your expectations.

July 17, 2023

Wonderful experience as always, thank you! Will be back for my next oil change and many more issues with my vehicles More

by Dlindem2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse, Barb Sauer
Jul 18, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

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