Back

Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,415 Reviews

1,415 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

Sort by
October 08, 2023

It was one of the best car purchasing experiences I have ever had, Joey is truly one of a kind. He listened to what I wanted and came through for me. Can't thank him enough. More

by nanapat1256
Service Time
Recommend Dealer
Yes
Employees Worked With
Joey Brasted, Moriah Parrish
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

October 03, 2023

They don’t seem interested in solving a problem I have with the car with when you open the door occasionally I have to start it fast or the horn starts beeping. They told me after my 36,000 miles it was a More

by JLAKESHORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we would like the opportunity to address your concerns. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

September 30, 2023

The best salesman is Richard Love. He is quick and always finds us a beautiful vehicle. We will Always be a return customer as long as he is there. More

by RGORDON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Monica was super helpful and responsive when I brought our vehicle in for maintenance. She provided updates on recommended repairs and maintenance as well as pricing. She was also helpful when I picked up More

by Cathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
September 28, 2023

Justin Kohler in Servicw was outstanding. Was straight forward, honest and kept me updated on status. More

by Bobceg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kohler
September 27, 2023

Gordie Boucher is the best place to buy a new vehicle. Everyone was so helpful and knowledgeable about any questions I might have. More

by SHAVERCARMEN
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Amanda Lewis, Zeke Heyse
September 23, 2023

Friendly & great service Attend to all your needs as well as they know their job More

by THUMPERMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared I think was his name
September 23, 2023

Needs to train their mechanics to be more thorough with the work they perform and look for things that can be fixed while the vehicle is there More

by Shane.ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of the people listed
September 17, 2023

Would not match a competitor tire quote. Dissatisfied with the ability to make this work considering I spent nearly $50,000 on a vehicle. More

by Mike
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Hohmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Sauer
Sep 21, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Hohmann, Service Manager 262-338-3379

September 15, 2023

Everything was grrati would get my services done there again and the tires are great More

by SANDYFIELDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Sandy, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience!

...
41
...