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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,371 Reviews

1,371 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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April 21, 2023

Have been coming here for years . Have never had a bad experience, always great service !! More

by JOSH@ACME-LOCK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse, Barb Sauer
Apr 21, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Josh, for taking the time to leave us a five-star review. We truly appreciate your business over the years. We look forward to continuing to serve you in the future.

April 18, 2023

First time here with my Bronco- I was very impressed. Easy online scheduling, pleasant staff & technicians. Happy to have them as my new dealership. More

by Valerie T.
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure who I spoke with. Everyone was great!
Apr 18, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Valerie, for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

April 17, 2023

Thank you very much for figuring out what the problem with our car was. Nice work! More

by Samayoaluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

April 13, 2023

They do a great job what they do and get back to me quickly and car clean More

by ROGER.CARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Barb Sauer
Apr 14, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

April 13, 2023

Monica was great from beginning till the end. She managed to get my work completed and am pleased the pounding in front is gone. Still have concerns about the rear struts but was told they are fi More

by horicon59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MONICA
Apr 14, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

Apr 14, 2023 -

horicon59 responded

I got to take my car into Goodyear to swith my winters tires where they corrected the alignment that was done and she is driving straight and smooth again from the front end.

April 12, 2023

Jacob from the Service Center was extremely helpful and kind when I brought my car in for an oil change. He was very professional, and made sure to explain everything to me very thoroughly, which I appreci More

by KCPOLEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 13, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jacob met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!

April 12, 2023

Service was quick and the car was ready earlier than promised. Quick and efficient makes for a great experience. More

by KEVINJNEUGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 13, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Kevin, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else.

April 11, 2023

I stick with Ford because of the amazing service department! Thank you Jake L for all your help! More

by SCHMIDT4020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lipinski?
Apr 13, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that Jake and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

April 11, 2023

John was great and service was very fast. Looking forward to my next service appointment. More

by Mwjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

April 10, 2023

Monica was excellent and handled all of my questions. She explained everything and what the costs would be and recommended some more services. More

by paczesny83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Apr 10, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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