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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,371 Reviews

1,371 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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March 01, 2023

John is the best, he exceeded my expectations and went the extra mile as always! I will continue to come back as long as he is there. More

by jennylubinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to hear that John and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 27, 2023

thank you very much Angie for getting our tire patched. The tire had a slow leak we really appreciate you getting in for service and getting the tire repaired. Thank you More

by cjlahtida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Feb 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to leave us a five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Gordie Boucher Ford Lincoln of West Bend.

February 21, 2023

Nothing got fixed. Was told I need to go another place because they would not take care of the problem even though this is where I bought my truck from. I had to set More

by LTHUECKS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angie Heyse
Feb 25, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to Joe Hohmann, Service Manager at 262-338-3379 directly.

February 21, 2023

Eugene always does a fantastic job taking care of our needs. Delivering the to our facility is appreciated. More

by jholfeltz
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 18, 2023

The service was very friendly the moment I arrived. They also made sure if I had any questions they were there to help. More

by Chris_barbano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Feb 19, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Chris, It's great to hear that Angie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

February 18, 2023

It was a great experience. The team was very accommodating and helpful. I would highly recommend. More

by MATT.SCHLEICHER
Recommend Dealer
Yes
Employees Worked With
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bell
Feb 19, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Matt, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

February 15, 2023

Very courteous. Nice waiting room. John covered everything about my vehicle, and gave me service options. More

by dremmick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again.

February 15, 2023

Great communication and easily scheduling process. My truck was taken care of. I will bring my truck back in the future. More

by BRETT.A.MIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Brett, please let us know.

February 14, 2023

John is easy to work with and gets me on my way quickly. The waiting room is spacious and like the tables to set items More

by MBINDRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad John and the team were able to help, and we hope to see you again!

February 13, 2023

Amanda doesn't use stupid salesman b. s. and tactics to try to sell cars.....she shoots you str8 More

by EGMASTER15
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

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