Back

Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,356 Reviews

1,356 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

Sort by
December 01, 2022

Great dependable service on my ford raptor. Service advisor and technician were very helpful at letting me know everything wrong with my vehicle and getting all the work finished properly and q More

by LEDRIX70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Dec 02, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

November 30, 2022

The dealership provided me with excellent and timely service. Service Consultant Angie Minor was knowledgeable and customer-focused in particular. More

by jpclark54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Dec 01, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! Angie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

November 25, 2022

I bought my vehicle and a molding piece flew off and they fixed it. Consistent follow up and communication More

by SARAH.SPAULDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Nov 25, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Sarah, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

November 25, 2022

John was very courteous and helpful in getting my car the maintenance needed and accommodating my work schedule with a complimentary rental! More

by MTHORST4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Checkout desk gals not the most personable. They didn’t appear to enjoy their jobs at all.
Nov 25, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!

November 25, 2022

Work was accomplished in a timely fashion, and explained well. I appreciated the ride home while the work was being done. This was a recall repair. More

by AGONRING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

November 24, 2022

Gordie Boucher Ford has always supplied excellent service for the two cars I currently own. The service staff is dependable with easy-to-follow explanations about needed repairs.. I recommend them most hig More

by roger.peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Nov 25, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Roger, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

November 23, 2022

We came with with a defective back up camera. This is extremely important with grandkids and dogs that are not noticed without the camera. Our backup camera was determined to have failed and ha More

by cjlahtida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 23, 2022

Worked with me over a long period (21 months) to get my new Bronco ordered and delivered. More

by DWELWING
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Joey Brasted
Nov 25, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Bronco! If there is anything we can assist you with in the future, please let us know.

November 17, 2022

Great experience from start to finish. Amanda was fantastic to work with and would highly recommend her and this dealership to everyone. More

by EJS10D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bell
Nov 20, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amanda here at Gordie Boucher Ford Lincoln of West Bend.

November 14, 2022

The service writer was very knowledgeable about my car and the service needed. He helped me understand what was needed. More

by badboyuare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 15, 2022 -

badboyuare responded

Great people and a great business.

...
56
...