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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,349 Reviews

1,349 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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August 10, 2022

The complete service experience was good and fairly simple. I was contacted during the process with updates and recommendations which was great. More

by dan.dorzok
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Dan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

August 09, 2022

It was just average, not outstanding. .not bad from other dealers I have dealt with More

by CGRIM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and hope to see you again!

August 09, 2022

Everyone was so friendly and helpful! I needed 2 recalls taken care of, and they shuttled me home while they did the work, and then picked me up a when they were finished.They gave me a c More

by susanmolls12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, the shuttle driver was very nice. Sorry I don’t remember who serviced my car.
Aug 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, Susan, and for taking the time to leave us this wonderful feedback!

August 09, 2022

Great service. Done in a shorter amount of time than originally indicated. Service technician went above and beyond. More

by LIMABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Aug 10, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

August 06, 2022

Always great service at Gordie Boucher- West Bend. We have been coming here for over 15 years and have always felt very welcomed by everyone. They are trustworthy and do an excellent job. Thank you More

by LITTLELOUPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Aug 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again.

August 05, 2022

Appointment was on time. Friendly and knowledgeable staff. Clean intake and wait area. Provided an explanation of the inspection report and suggestions. More

by JREDMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Thull, Angie Heyse
Aug 08, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business and our team looks forward to serving you again soon!

August 03, 2022

The service manager Joe was great with solving my issues. I will return for my service needs, More

by RIPREPINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

August 03, 2022

Took the time to explain some other things I may want to have looked at on my car. No pressure, just some options! More

by STEINBACH1077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 01, 2022

John Zieja was so very helpful. His customer service was the best I have ever received. He was patient and very knowledgeable. More

by BREANNE_MILINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2022

I was able to drop my car off in the morning and still pick it up after service hours. Very convenient. More

by BOWENS4A
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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