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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,349 Reviews

1,349 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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July 02, 2022

I was a new customer hoping to have my fleet of trucks services by Gordie. The 1st oil change I had, the tech didn't tighten the oil filter and when I got home oil was leaking all over my concrete drivewa More

by Ben_077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Zieja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Ben- thank you for taking the time to leave us a review. We appreciate you speaking about this with our Service Manager. Please reach out if there is anything we can do for you in the future. Take care.

June 30, 2022

As always, top notch service. GB Ford always takes care of whatever I need. I've been working with them for over 10 years and couldn't imagine going anywhere else! More

by DOUGLAS.WINSLOW71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Wow- thank you for your loyalty to Boucher. We greatly appreciate your business and look forward to seeing you again soon!

June 30, 2022

Brought car in for noise in front wheel. they diagnosed and discovered a rock had got into the brake/wheel area. fixed for no charge. More

by JUSTIN.CURLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so happy to hear you had a positive experience with our team!

June 29, 2022

prompt on time schedule detailed on work performed pleasant waiting area free coffee and soda and treats More

by MARYJOCARLTON29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad to hear you had a positive experience at our dealership!

June 29, 2022

they did an awesome job. I would highly recommend them to everyone I know. thank you More

by TERESAVOIGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Glad to hear we were able to take care of you at Boucher!

June 29, 2022

John notified me on work to be completed. Also kept me informed on progress of truck. More

by LPAULSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

It was our pleasure! If you are ever in need of our service again please don't think twice about coming back to us.

June 29, 2022

They did a good job plugging the tire and the price was what they said it would be. More

by DHERBIE1@peoplepc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cherry
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so happy to hear you had a positive experience with our team!

June 28, 2022

Excellent service, friendly and knowledgeable. Kept updated with progress of work and additional work required. Nice Lounge area while you wait More

by dave pugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to write a review about our business!

June 27, 2022

very polite, helpful and convenient with ride home. More expensive than I anticipated. But the people were great! More

by CRXBRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review!

June 27, 2022

My new Ford SUV came in for its first time Service Department work and it was just an excellent experience all the way around! More

by Dale1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cherry
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for recommending us and taking the time to write this awesome review!

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