Back

Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,349 Reviews

1,349 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

Sort by
June 27, 2022

They got my vehicle in and out in a timely manner. The price is reasonable. More

by JEFFN947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We really appreciate your review and business!

June 27, 2022

As always, excellent service. GB Ford is probably the best auto dealer around and I like the friendly, professional service. More

by WCPFUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad to hear you had a positive experience at our dealership!

June 27, 2022

Service was awesome from beginning to end lots of smiling faces. Appreciate all the help. More

by KEHOE1717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for the great review!

June 25, 2022

They found a filter IN MY CAR that had mouse droppings in it along with other dirt. When they showed it to me and asked if I wanted it changed I was so thankful they discovered it! They also flushed out the More

by JOANIE311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Joanie, thanks for the five-star rating! We value our customers and hope to see you again in the future!

June 25, 2022

Very happy with my new tires. The car rides so much smoother and tracks straight. Good deal and the service staff is great to work with. More

by RUEGERE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your trust, we’re thankful for amazing customers like you!

June 24, 2022

They were able to get my car in to check a leak in tire immediately. And because they offer a shuttle service. I could drop car off and get home so they could get to my car at their convenience. All We’r More

by J.SELIN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re happy to hear you appreciate the service Boucher prides itself on!

June 24, 2022

fixed my car and staff was friendly but it took all day and no communication on the progress. I had to call to find out what the status was More

by lgriffin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your review! We’ll make note of your feedback for future services!

June 24, 2022

After the last service visit I'm not sure if I'll go back. The area where the technician was working I could tell. There was dirty finger prints and smudges all over my white head liner. Not happy at al More

by Stephen Schafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to leave us a review. Our Service Manager, Joe Hohmann, has been trying to reach you. Please reach out to us at 262-338-3379 to discuss this further. We look forward to hearing from you!

June 23, 2022

Greeter and the Service Advisor remembered me from a prior service visit. The Service Advisor explained the needed service, approximate wait time, and associated services that were recommended. More

by Becker.Diane.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business! We appreciate your loyalty.

June 22, 2022

They treated me very well. There were drinks to be had during my visit but they could have a diet selection. Very friendly staff. I will go back. Prices are within reason. Ver More

by dcwettstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to write a review about our business!

...
67
...