Gordie Boucher Ford Lincoln of West Bend - Service Center

Went in for oil change and tire rotation. Waited for my vehicle, usually waited 45 minutes to an hour. This time I waited 2 hours. They told me I need both front and rear brakes and roters, Gant me a quote vehicle, usually waited 45 minutes to an hour. This time I waited 2 hours. They told me I need both front and rear brakes and roters, Gant me a quote of over $900.00. Took it else where, they told me I didn't need brakes or roters. I had purchased all parts that I now had to return, plus pay the person to take brakes apart, just to put back together. Also was told that my locking lugnuts were able to untighten by hand. This is not the first issue I've had here. I'm very dissapointed and wasted my time and money. It could have been worse, had my tires fell off. Compensation would be nice This time More

Good interaction with the Gordie Boucher Service staff. With the length of the Ford repair, I was happy that they found us a loaner...that went a long way for us. With the length of the Ford repair, I was happy that they found us a loaner...that went a long way for us. More

Routine oil change and tire rotation. Was great prompt service. Car wash was broken but a free car wash is a perk not to be expected so I won’t dock points for that service. Car wash was broken but a free car wash is a perk not to be expected so I won’t dock points for that More

I was not happy to see greasy hand prints on the hood and on the outside of the drivers door. The hood rod was not back in its holder and the dash display was changed and I have been trying to set It back t on the outside of the drivers door. The hood rod was not back in its holder and the dash display was changed and I have been trying to set It back to where it was prior to the oil change. More

I was very happy with what Gordie Boucher Ford Lincoln of West Bend did to get me in and out as fast as they did. Will go back any time i need the works done to my F150. Can not take to the Ford Dealer in Ha West Bend did to get me in and out as fast as they did. Will go back any time i need the works done to my F150. Can not take to the Ford Dealer in Hartford there service department suck and can not be trusted. More

Angela Thomas and Service was very helpful in changing out my windshield and having a loaner car available as well. Thanks out my windshield and having a loaner car available as well. Thanks More

They were generous and prompt with their communication and service. So appreciated the great customer service. and service. So appreciated the great customer service. More

The Service Department and Receptionist at Gordie Boucher Ford Lincoln of West Bend are unbelievable. Ford Lincoln of West Bend are unbelievable. More

Drove right in at my appointment time. No waiting. Very friendly staff. Repairs were done in a timely manner. Very satisfied with my whole experience. friendly staff. Repairs were done in a timely manner. Very satisfied with my whole experience. More

everyone was fantastic from start to finish . delivery and pick up staff very nice .would do it all over again but not have to spend money . and pick up staff very nice .would do it all over again but not have to spend money . More