Gordie Boucher Ford Lincoln of West Bend - Service Center

they did a recall and a four wheel alignmet, they covered all importent areas up ,my car was clean when i got it. very happy with the sevice all importent areas up ,my car was clean when i got it. very happy with the sevice More

They didn’t put the splash guard back on properly and it fell off. And didn’t wash the vehicle even though it was supposed to be a complimentary service.Otherwise service was good. Jacob (not sure of his la fell off. And didn’t wash the vehicle even though it was supposed to be a complimentary service.Otherwise service was good. Jacob (not sure of his last name) in service was very helpful! More

Very thorough job and knowledgeable associates. I have all my service done here and this is where I purchased my vehicles for the last 15 years. all my service done here and this is where I purchased my vehicles for the last 15 years. More

Didnt give oil change sticker so not sure I'd was done...tech thinks it was done but since I had work done on car as well, he stated they aren't used to doing an oil change. I asked if it was done an done...tech thinks it was done but since I had work done on car as well, he stated they aren't used to doing an oil change. I asked if it was done and he's pretty sure it was done. All the plastic and steering wheel coverings left on vehicle and they left lug nuts sitting in front seat. When I went to pay she was very abrupt and not very pleasant. Overall, would not go back simply because I don't like fact they don't know if an oil change was done More

Well, we were told that the wiring issue was from putting the cap on our truck. so we took the truck back to Truck Outfitters who rewired the cap and then we had no brake lights. We took the truck then to the cap on our truck. so we took the truck back to Truck Outfitters who rewired the cap and then we had no brake lights. We took the truck then to Schmitt Ford along with a recall and they told us it was the set up which was being covered by warranty. You were very nice, but I have had to do alot of dinking around to make sure I have brake lights. by the way they fixed my lights and are ordering new parts for the truck. More

Ken in service is GREAT to work with!! His communication is out of this world and he really goes above and beyond to make his customers happy. is out of this world and he really goes above and beyond to make his customers happy. More

The service at Gordie Boucher Lincoln of West Bend is always excellent.. The service staff is friendly, efficient, and informative, Their service is greatly appreciated. always excellent.. The service staff is friendly, efficient, and informative, Their service is greatly appreciated. More

Everything from setting up my appointment online, to the friendly employees, to a short wait time, was quick and easy! It was a great experience! friendly employees, to a short wait time, was quick and easy! It was a great experience! More

Outstanding service. Had to have my car towed in by Bob's Towing. The service department worked on my escape until they found the problem. Jacob informed me with each call what was going on. Bob's Towing. The service department worked on my escape until they found the problem. Jacob informed me with each call what was going on. More

I scheduled an online appointment for a recall and oil change. Upon arrival my appointment wasn't in the system. I provided my email confirmation. When I arrived to pick up my vehicle (I received a call t change. Upon arrival my appointment wasn't in the system. I provided my email confirmation. When I arrived to pick up my vehicle (I received a call that everything was completed), my oil change was never done. I had to call back to reschedule another appointment for a different. I wasn't even offered the convenience to reschedule while I was there picking up my vehicle. More