Gordie Boucher Ford of Kenosha

New vehicle issues cannot be not addressed Labor rate for remote start installation is outrageous. Dealer cannot reproduce issues so resolution is not possible. Had vehicle for 3 days. Fluids w Labor rate for remote start installation is outrageous. Dealer cannot reproduce issues so resolution is not possible. Had vehicle for 3 days. Fluids were not topped off. More

Bought Car, and then found out it was in accident The dealer helped me find exactly what I was looking for.... We had a great experience with Jennifer and Alex. They were easy and pleasant. Once we The dealer helped me find exactly what I was looking for.... We had a great experience with Jennifer and Alex. They were easy and pleasant. Once we got the car home, we made appt to have front windows tinted and the car winterized at the body shop. When the body shop got the car, they called my husband back to look at the damage on the car. It was in some sort of car accident. It was about $2500 worth of damage. After looking at the pictures prior to our purchase, now that you know what you are looking for-you can see some of damage. Not to mention, they "certified" the car, which according to Ford's certification program means inside and out 172 point inspection. If they did in fact do the inspection-they would not have missed the damage. And they have no desire to work with us to get this repaired. Understandable that its a used 2019 Explorer, however, we shouldn't have to now pay $2500 to repair the side that was damaged after a $55k sticker price. And the car has been in the shop four times, towed once, and we hadn't even had the car 60 days. Pretty disappointed, especially after the great experience with Jennifer and Alex. More

Quick and Knowledgeable The service I received was faster than the estimated time and everyone was very nice. I purchased my vehicle there 4 months ago and that was a wonderf The service I received was faster than the estimated time and everyone was very nice. I purchased my vehicle there 4 months ago and that was a wonderful experience as well. I will continue to use them for future needs and would recommend them to anyone looking to purchase a car. More

Great Truck! Great Price! I purchased a 2019 Ford F-150. It is a great Truck with a great price! The sale and deal was flawless. The salesman took care of everything i needed. I purchased a 2019 Ford F-150. It is a great Truck with a great price! The sale and deal was flawless. The salesman took care of everything i needed. The Financing was perfect. Could not Have been a better experience. Very Happy Customer here, thank you! More

Dealership experience has been fantastic. No pressure to buy helpful staff knowledgeable staff and a great selection of vehicles.Sanford McLaughlin has been very Helpful knowledgeable and friendly to deal w buy helpful staff knowledgeable staff and a great selection of vehicles.Sanford McLaughlin has been very Helpful knowledgeable and friendly to deal with. More

Oil change Awesome service from the time I drove in until I left. Great customer service. Definitely recommend this place for your car service. Great coupons Awesome service from the time I drove in until I left. Great customer service. Definitely recommend this place for your car service. Great coupons provided More

Tristen was awesome!! I worked with Tristen when I bought my car a few years ago. He was wonderful to work with but the most important thing I liked about him was he never I worked with Tristen when I bought my car a few years ago. He was wonderful to work with but the most important thing I liked about him was he never forgot me. When I would have an oil change or my car worked Tristen seemed to be there and made sure everything was good. Because of this I came back to purchase this car. thank you Tristen!! More

Very comfortable and friendly staff. Comfortable atmosphere with accommodating and friendly staff. Joe in financing is genuine and thorough. I would definitely consider using Gordie Bouch Comfortable atmosphere with accommodating and friendly staff. Joe in financing is genuine and thorough. I would definitely consider using Gordie Boucher in Kenosha for future vehicle purchase. More

Great Customer Service and speedy results I live in Racine and thought I should just go to the Ford dealership here instead of all The way in Kenosha. But I stuck with what I knew. They alway I live in Racine and thought I should just go to the Ford dealership here instead of all The way in Kenosha. But I stuck with what I knew. They always treat me with great customer service and make me feel so welcome even for just my routine oil change. More

There was some initial difficulty with suppliers — which delayed repairs — but Bradford worked diligently, maintained good contact and made sure the repairs were done correctly. delayed repairs — but Bradford worked diligently, maintained good contact and made sure the repairs were done correctly. More