Gordie Boucher Ford of Kenosha

Very thorough in their explanation of the issue with the car Customer focused and driven car Customer focused and driven More

I am 65 years old and have had a long journey when purchasing/leasing vehicles. In the past, my experiences have not been positive until I met with Terryn & Justin. Terryn was personable, knowledgeabl purchasing/leasing vehicles. In the past, my experiences have not been positive until I met with Terryn & Justin. Terryn was personable, knowledgeable, and compassionate to my needs and what I wanted out of my next vehicle. I found myself very comfortable in his hands. I also met with Justin who was equally as knowledgeable, kind, personable, and compassionate to what I wanted and made sure I was within the realm of my affordability. They both were a pleasure to meet and work with. I now have my 2027 Ford Explorer xx and I am absolutely thrilled with my new vehicle and the experience I had. I will definitely be a return customer. More

Bradford was short and in a rush. Battery was dead when I returned home. Picked it up have check engine lights and was told I would have to pay for diagnostic. Battery was dead when I returned home. Picked it up have check engine lights and was told I would have to pay for diagnostic. More

Overall a positive experience. Only feedback is to have a better system to coordinate the valet service. I communicated very clearly that I needed an 8am pickup and needed the vehi Only feedback is to have a better system to coordinate the valet service. I communicated very clearly that I needed an 8am pickup and needed the vehicle back by 3:00pm at the latest. Valet was 30 minutes late on each end of the delivery. More

I recently purchased a used 2015 Toyota 4Runner SR5 and the sales person Terryn Clemmensen did a great job.Very personable and helpful.Got a great price also the vehicle was in great shape. Drake Bowen di the sales person Terryn Clemmensen did a great job.Very personable and helpful.Got a great price also the vehicle was in great shape. Drake Bowen did the paperwork and everything went very smooth. I’d definitely recommend checking out Boucher Ford of Kenosha for a new or used truck,car or SUV! More

Great experience! Nice and simplified. Terryn Clemmensen and Drake did a great job! Very happy with my used vehicle purchase. Nice and simplified. Terryn Clemmensen and Drake did a great job! Very happy with my used vehicle purchase. More

Great customer service. Explained my service needs and gave suggestions for future needs fir my car. Only complaint...no new models of small SUV. When I am ready to trade on Explained my service needs and gave suggestions for future needs fir my car. Only complaint...no new models of small SUV. When I am ready to trade on, I will have to go to another brand. Love my ecosport. More

Great. Making sure they understood what we needed and going above and beyond to make sure it happened. Making sure they understood what we needed and going above and beyond to make sure it happened. More

Wrong tonneau covers installed, sloppy finance process. Took vehicle back to get correct tonneau cover installed and rattle/noise taken care of . Rattle/noise in a pillar/door not addressed and still an is Took vehicle back to get correct tonneau cover installed and rattle/noise taken care of . Rattle/noise in a pillar/door not addressed and still an issue. I now have a front camera fault, pro collision assist fault and now just had a gas cap fault after taking back to get tonneau cover and noise addressed. More

They were great to work with. Everyone we felt with were very knowledgeable and friendly. I would recommend them to everyone. Everyone we felt with were very knowledgeable and friendly. I would recommend them to everyone. More