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Gordie Boucher Ford of Kenosha
Kenosha, WI
1,883 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,883 reviews
February 07, 2024
Always Gordie Boucher for all my ford needs Feels like family have bought several cars from Gordie family have bought several cars from Gordie More
by ZANEPARKS2
Verified CustomerFebruary 04, 2024
Patiently working through a transmission failure. 2014 Escape is it worth fixing? Can I trust it. Mike and his team not pressuring to finish. 2014 Escape is it worth fixing? Can I trust it. Mike and his team not pressuring to finish. More
by artmckinley
February 03, 2024
Appointment for 2 recall items (brakes and door latches) scheduled 3 weeks in advance. Jessica notified day of the appointment (11/27) that parts on the brake recall were backordered with an unknown ETA. I scheduled 3 weeks in advance. Jessica notified day of the appointment (11/27) that parts on the brake recall were backordered with an unknown ETA. I told Jessica to go ahead and perform the recall work on the door latches which did have parts in stock for. Jessica said she would talk to the service tech and get back to me. Never heard back from Jessica and 4 days later on 12/1, I called Jessica to find out status. She said oh, your car is ready for pickup and apologized for not calling me back. She offered drop off service to my home that day which I gladly accepted since I live close to 20mi away. The next day I got in my car and the drivers side window did not work. Because this was a Saturday, I had to wait to call Jessica on 12/4. On 12/4 I was sent to her voice-mail and left a message explaining the window was not working and based on the nature of the door latch repair, was it possible the window motor was not reconnected or maybe damaged? Asked Jessica to call me back. On 12/7 I called Jessica a second time because I had not heard back from her yet. Once again, I got her voice-mail, and left another message asking her to please call me back. I never heard back from Jessica. On 12/28, I got a call from Jessica leaving me a voice-mail saying she has me slotted in for next Wednesday 1/3 to have my brake and door latch recall work done. I decided to not return Jessica's phone call, and will no longer service or purchase any additional vehicles from Boucher. More
by Gpeacekey
Employees Worked With
Jessica
February 03, 2024
Return of car with work completed was delayed because idk left work. Over 90 minutes for the Works when I was the 07:00 appointment. left work. Over 90 minutes for the Works when I was the 07:00 appointment. More
by JMASI1
Employees Worked With
Idk She left work that caused a backup that delayed return of cars with finished work.
January 30, 2024
Good experience but the problem still seems to exist even after the repair. We scheduled another appointment for later this week to get it fixed again. after the repair. We scheduled another appointment for later this week to get it fixed again. More
by Bobderse9
Employees Worked With
Jessica
