Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.6
2,018 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
Contact Dealership
View Awards

7820 120th Ave

Kenosha, WI

53142

Directions

By Type

Showing 2,018 reviews

February 07, 2023

So far, my rating is very good. Personable and friendly. Looks like the building is going to moving into a new 13 acre site......Well Overdue ! ! !. Hopefully we can do a deal th More

by A-aron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martino, Sanford McLaughlin
Report | Print
Feb 08, 2023 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2023

Our only contact was with Denise who did a thorough job in the service department. She even called the next day to answer a voicemail from my husband. More

by schaefer.janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Report | Print
Feb 05, 2023 -

Gordie Boucher Ford of Kenosha responded

Janet, Thank you so much for your kind words for Denise, and for taking the time to leave us this wonderful service feedback!

February 02, 2023

The Service Dept. representative, Brad was beyond great during my interaction with him. Brad was very helpful, transparent, and provided updates throughout the proces More

by SJT190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Brad here at Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

January 31, 2023

They were unable to fix the problem because they couldn’t find the problem. My heat isn’t working properly More

by Lisaann20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, Lisaann, we'd love to address your concerns in detail. Belal Barakat, Service Manager 262-697-0700

January 27, 2023

Oil change takes too long. I was there for over an hour. If customers have to schedule an appointment, it should be faster than a 15 min lube shop. People are great but time is More

by LAHOK29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil Dept
Report | Print
Feb 01, 2023 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear about your experience. Thank you for taking the time to leave us a review. We'd like the opportunity to discuss things further, please reach out to us at your convenience at 262-697-0700. Belal Barakat, Service Manager.

January 25, 2023

Great Customer Service. They take great care of you. I would take my vehicles to them for service. More

by JOHNNYB68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen from the Fleet building
Report | Print
Jan 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department, Johnny! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 25, 2023

Great experience and very friendly staff. Went very smoothly and I love my new bronco More

by JCWIS4345
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshiwa Allen
Report | Print
Jan 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Bronco! All of us at Gordie Boucher Ford of Kenosha are glad to have you as a customer.

January 20, 2023

I made a mistake and scheduled a February appointment. The got the job done anyways. More

by bekemp81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 19, 2023

The dealership is a great place to have your vehicle worked on,The technician are good @ what they do and the service is Great! More

by COBCCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Jan 20, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

January 19, 2023

The customer service was outstanding! !! My checkin went smooth and all questions were answered. Bravo!!! More

by giller61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

1
...
70
71
72
...
202