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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.5
1,614 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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8301 75th St

Kenosha, WI

53142

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Showing 1,614 reviews

November 18, 2020

Friendly fast service from check-in to Danny going through what they did and what needs to be done. I will schedule another appointment in January for the 30,000 mile checkup More

by Carmela5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Nov 18, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to leave this review, Carmela! We look forward to your next visit!

November 17, 2020

Great service starting with driving up and made to feel that my business matters especially when I was greeted in the door to the cashier More

by chieface363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Nov 17, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the positive reveiw!

November 17, 2020

I had a oil change and brakes put on my car. After my I had a oil change and brakes put on my car. After my service the staff went over my detailed car report. Great communication and very friendly staff More

by HARRYVICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Nov 18, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the positive review and recommendation, Harry! We are thrilled you had a positive experience with us.

November 17, 2020

Great job! Very good service! Communication is great. Very friendly and was treated like family. I will definitely purchase again and service my vehicles here. More

by FLATRED46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren, Danny Rivera
Nov 18, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

November 17, 2020

Old truck , handled with care. Good people. Clean place, good coffee, done in a timely manner. Topped off all fluids. Will go there again in future. More

by GARFYGOLDSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Nov 18, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the positive review!

November 17, 2020

Saw a car on line through carfax and dealer contacted me right away and within 3 hours had purchased the listed car at the dealership. All staff were very professional and we felt we were treated like fami More

by WILLIAM_SUCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review, William!

November 16, 2020

I came in for an oil change. My service was fast and the report was detailed. It was a good experience. I was able to work in your waiting room, with your internet. More

by lennienelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Nov 17, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a comfortable visit with us while waiting for your vehicle to be serviced!

November 16, 2020

These folks are friendly and professional. It’s not easy for me to trust dealership service departments, but after a couple visits (one for major transmission surgery- successful), I feel good about bringin More

by Mule
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing!

November 13, 2020

Went in to look at a used vehicle and ended up buying new. The sales team provided a safe, pleasant, honest, professional and low-stress buying experience. Everyone on the team contributed to the best ca More

by ROB.OCONNOR1789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gordie Boucher Ford of Kenosha responded

Congrats on your new ride! We are thrilled you enjoyed your buying experience here at Boucher!

November 13, 2020

Service department showed an extreme lack of interest in checking me in. Most appeared to avoid eye contact and although they were not on the phone and did not have customers at their desk, did not greet me More

by Not Pleased
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Yager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
Nov 18, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. We pride ourselves on our customer service, so it's disheartening to hear you have had a poor experience. We'd like to go the extra mile and make things right but we are unable to find your name in our system to contact you directly. Please contact our Service Manager, Belal Barakat, at 262-697-0700 so we can address your concerns.

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