Gordie Boucher Ford of Kenosha - Service Center

Regular maintenance plus questions Mike was very helpful, as always. I will be scheduling another service call very soon for a problem with the puddle lights. Mike researched what my Mike was very helpful, as always. I will be scheduling another service call very soon for a problem with the puddle lights. Mike researched what my next step was. More

Top Service! As always the Gordie Boucher Ford Team of Kenosha meets, great, and shows true concerns for their customers. I have a VIP feel from the entire team at As always the Gordie Boucher Ford Team of Kenosha meets, great, and shows true concerns for their customers. I have a VIP feel from the entire team at the store. Very five star pleased! More

These people were awesome! They were able to fix a very difficult problem and went out of their way to accommodate me while my truck was in the shop. I highly recommend bringing your vehicle here for servi difficult problem and went out of their way to accommodate me while my truck was in the shop. I highly recommend bringing your vehicle here for service. More

Awesome Work Brought my 2017 F150 truck in for an oil change, tire rotation and mutli check inspection. Danny was super nice and courteous. They got my service don Brought my 2017 F150 truck in for an oil change, tire rotation and mutli check inspection. Danny was super nice and courteous. They got my service done very quickly. I would highly recommend them More

i call and that same day i got service for my truck, xxx soon as i got there i was recieve very friendly and the job was super quick, am very satisfy with the service and the greeting soon as i got there i was recieve very friendly and the job was super quick, am very satisfy with the service and the greeting More

Service I'm so glad that I can just set up a maintenance/service through email. Every time I set up a service appointment, Lindsay is very nice to talked and I'm so glad that I can just set up a maintenance/service through email. Every time I set up a service appointment, Lindsay is very nice to talked and deal with. Her team does a wonderful job for both our service cars - 2014 Forde Edge and 2017 Ford Fusion. Good JOB everyone! More

I'm really disappointed with the service I received. They had my truck all day. I took it in for a oil change, tire rotation, and still having problems with it clunking when it shifts sometimes. They said th had my truck all day. I took it in for a oil change, tire rotation, and still having problems with it clunking when it shifts sometimes. They said they test drove it a few times and didn't notice anything. When I got it back, they had only put 11 miles on it. When Mike brought my vehicle to me , I said " I don't know how they could have tested it with only putting 8 miles on it". He said I guess that's all the time the mechanic needed to test it!!!! Still has the hard shifting. The last time they took it out was because I had them reset the personal memory . So I could have it relearn me. So that made a total of 11 miles. The last time it was there they updated the computer and it just changed the way it shifted and now still shifts hard. More

Larry was fantastic he gave me.constant updates and saved me money! The service team was willing to help me.find my extra warranty and were great at teaching me along the way me money! The service team was willing to help me.find my extra warranty and were great at teaching me along the way More

Issue with door latch on my Ford Edge Brought my vehicle in because my driver’s door latch was faulty and caused my dashboard lights saying the door was ajar coming on during operation. Al Brought my vehicle in because my driver’s door latch was faulty and caused my dashboard lights saying the door was ajar coming on during operation. Also this caused my interior lights being on and my doors not locking. Bradford Titone wrote up my vehicle, checked to see if this part was covered under my e tended warranty. Before any work was done Bradford phoned explaining what needed to be done, what the costs to me were and asked for my approval to proceed with the work. My vehicle was ready the next day and is working perfectly. My salesman, Wade Johnson checked in with me before leaving the dealership to check if I was satisfied with the work. Tremendous job everyone involved. More

Fabulous customer service! Got in right on time, friendly, knowledgeable. Easy check in process. Good explanation of service to expect. Service was completed in a timely manner and check out was fas friendly, knowledgeable. Easy check in process. Good explanation of service to expect. Service was completed in a timely manner and check out was fast and simple. More