Back

Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,275 Reviews

1,275 Reviews of Gordie Boucher Ford of Kenosha - Service Center

Sort by
July 30, 2020

Have been very helpful with factory issues from my car...always helpful and open to fixing warranty issue. Pleasant staff, nice waiting area which eases the discomfort of waiting. The only downside is More

by HAFDECK
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

We appreciate your feedback and review. Please reach out to us anytime if there is anything we can assist you with moving forward.

July 28, 2020

Fantastic The service experience was fantastic. Service manager and advisors are always very polite and will advise me on any other service needs required. The More

by NMCONFORTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren, Danny Rivera
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for this wonderful review!

July 27, 2020

GREAT SERVICE ! VERY FAST AND VERY PROFESSIONAL. CALLED AND TALIKED TO US ABOUT WHAT WAS GIOING ON WITH MY CAR TIRES; HE WAS VERY NICE TO WORK WITH More

by Stevedeb13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing, Steve!

July 24, 2020

Regular maintenance plus questions Mike was very helpful, as always. I will be scheduling another service call very soon for a problem with the puddle lights. Mike researched what my More

by JMPURDOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

July 24, 2020

Top Service! As always the Gordie Boucher Ford Team of Kenosha meets, great, and shows true concerns for their customers. I have a VIP feel from the entire team at More

by SANFORD.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the 5-star review!

July 23, 2020

These people were awesome! They were able to fix a very difficult problem and went out of their way to accommodate me while my truck was in the shop. I highly recommend bringing your vehicle here for servi More

by MOSQUITO6906
Recommend Dealer
Yes
Employees Worked With
Larry, the service tech on my truck
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the recommendation and review!

July 21, 2020

Awesome Work Brought my 2017 F150 truck in for an oil change, tire rotation and mutli check inspection. Danny was super nice and courteous. They got my service don More

by MKAMIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the recommendation!

July 20, 2020

i call and that same day i got service for my truck, xxx soon as i got there i was recieve very friendly and the job was super quick, am very satisfy with the service and the greeting More

by JORGE_KOKE69
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review! We are thrilled you had a positive experience with us!

July 20, 2020

Service I'm so glad that I can just set up a maintenance/service through email. Every time I set up a service appointment, Lindsay is very nice to talked and More

by JBASCO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Opas
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We appreciate the review!

July 17, 2020

I'm really disappointed with the service I received. They had my truck all day. I took it in for a oil change, tire rotation, and still having problems with it clunking when it shifts sometimes. They said th More

by Bwiese62000
Recommend Dealer
No
Employees Worked With
Michael Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for bringing this to our attention. Please contact our Service Manager, Belal Barakat, at 262-697-0700 so we can address this issue and resolve it to your satisfaction as soon as possible. We are very sorry for any frustration we have caused you.

...
102
...