Gordie Boucher Ford of Kenosha - Service Center

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic feedback! We’re thrilled to hear that everything was perfect and that our pick-up and drop-off service exceeded your expectations. At Gordie Boucher Ford of Kenosha, we’re committed to making your service experience as convenient and seamless as possible—and it’s great to know we saved you time! We truly appreciate your trust and look forward to serving you again in the future. Thanks for choosing Boucher! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're so glad to hear our team provided friendly and thorough service on your Ford Fusion. Your recommendation means a lot to us, and we truly appreciate your trust in Gordie Boucher Ford of Kenosha. We look forward to serving you and your friends in the future! Sal Pappalardo General Manger

Gordie Boucher Ford of Kenosha responded

Thank you for your honest review. We sincerely apologize for the lack of communication and the extended time your vehicle was with us. We understand how important timely updates are especially when you're out of town and regret that we fell short in this instance. While we’re glad the issue was ultimately resolved and your vehicle is back in great shape, we know the experience didn’t meet our usual standards. As a gesture of goodwill for the inconvenience, we’d like to offer you a complimentary service for your next service visit. We left you a voicemail to discuss this service please feel free to give us a call back at your earliest convenience at 262-697-0700. Your satisfaction means a great deal to us, and we truly appreciate your patience and continued trust. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words and patience. We're grateful for your loyalty and so glad to hear that you’ve always been treated well by our team at Gordie Boucher Ford of Kenosha. While having your vehicle for an extended time isn’t ideal, we’re glad Ford was able to provide a loaner and that our team kept you well informed throughout the process. Your understanding and trust mean a lot to us, and we’re here whenever you need us—whether it’s service, support, or your next vehicle. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We’re so glad you enjoyed our new facility and experienced the attentive service we strive to provide every day. Our team at Gordie Boucher Ford of Kenosha works hard to make sure every guest feels welcome and well cared for, and it’s great to hear that everyone did a great job during your visit. We truly appreciate your feedback and look forward to seeing you again soon—whether it’s for service, sales, or just to say hello! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We're thrilled to hear you're enjoying our new facility and that Bradford provided helpful, attentive service during your recent visit. At Gordie Boucher Ford of Kenosha, we’re committed to keeping our customers informed and comfortable every step of the way. We truly appreciate your support and look forward to continuing to provide you with top-notch service in our upgraded location! Sal Pappalardo General Manger

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear that Bradford provided friendly, attentive service and kept you updated throughout your visit. At Gordie Boucher Ford of Kenosha, we believe clear communication and exceptional care make all the difference. We appreciate you choosing our dealership and look forward to assisting you again—whether it’s for routine maintenance, repairs, or your next vehicle! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We're glad to hear you appreciate our prompt service and clear communication. At Gordie Boucher Ford of Kenosha, we believe in keeping our customers informed every step of the way, whether it’s about the service being performed or how long it will take. Your trust means a lot to us, and we’re committed to providing reliable, transparent, and timely service every time you visit. We look forward to serving you again soon! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you so much for your continued trust and loyalty! Purchasing your 4th vehicle from Gordie Boucher Ford of Kenosha means the world to us. We're honored to be your go-to dealership for all your automotive needs, and it's customers like you who make what we do so rewarding. Whether it’s sales, service, or support—we’re always here to help. We truly appreciate your support and look forward to assisting you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re proud to consistently provide excellent service and detailed vehicle care to our valued customers. It means a lot to hear that you appreciate our team’s attention to detail and that you enjoyed the comfort of our dealership’s waiting area. We look forward to continuing to provide you with top-notch automotive service at every visit. Sal Pappalardo General Manager