Gordie Boucher Ford of Kenosha - Service Center

Every person I had contact with at the dealership was very professional and very helpful. The Service was excellent although it took quite a bit longer than expected. Your valet "pick-up and delivery" se very professional and very helpful. The Service was excellent although it took quite a bit longer than expected. Your valet "pick-up and delivery" service more than made up for it though. More

Service was great! I appreciate all the help that Mike gave. It was a smooth process. I appreciate all the help that Mike gave. It was a smooth process. More

Bradford jumped into a long ongoing situation and handled it very well, with great communication and attention to detail it very well, with great communication and attention to detail More

Professional service Accurate service Friendly employees Nice accommodations while I waited offered shuttle service Convenient location Nice accommodations while I waited offered shuttle service Convenient location More

Everyone was very kind and friendly. The work was done in a timely manner and done well. Thank you! The work was done in a timely manner and done well. Thank you! More

Jessica and Denise (and the tech I spoke with) were wonderful. Informative and friendly. Always a great experience at Boucher Kenosha! wonderful. Informative and friendly. Always a great experience at Boucher Kenosha! More

Wonderful. In and out quickly. Pleasent attitude. Kept us informed of on status of vehicle. In and out quickly. Pleasent attitude. Kept us informed of on status of vehicle. More

Unexpected charges, does not own up to mistakes. Service writer’s are either incompetent or intentionally misleading customers. Service Manager ( Belal Barakat) would not take my calls or return my Service writer’s are either incompetent or intentionally misleading customers. Service Manager ( Belal Barakat) would not take my calls or return my messages. I was charged $16.15 HAZARDOUS MATERIALS/ SUPPLIES for a tire repair.I requested new wiper blades if the new ones were identical to the original.I was assured they would be. They are a cheaper brand and now I will have to replace them with the ones that were on my vehicle.This is the latest screwup I requested my GPS be updated for my mapping and was charged $165.00 and the mapping was not updated.This is what generated the numerous calls that were not returned. More

Everyone there is very truthful. They go that extra mile to help you!!! They all make sure you are well taken care of They go that extra mile to help you!!! They all make sure you are well taken care of More

Mike is the best of the best he is helpful and on top of his game. his game. More