Gordie Boucher Ford of Kenosha - Service Center

As a single mom of two boys, we had just came in from Midway Airport from a week vacation in LA. We didn't get home to nearly 0100. The same morning, at 0730 Boucher service department came to pick up my Midway Airport from a week vacation in LA. We didn't get home to nearly 0100. The same morning, at 0730 Boucher service department came to pick up my vehicle for varies service needs. Exhausted and jet lagged, this service helped WONDERS with allowing me to unpack, start laundry from trip and even catch a 2hr nap! By 5p my vehicle was back home and I was refreshed to hit the grocery store for restocking for week :) The guy who even dropped my vehicle had me in the highest spirts with his personality and great energy! I work at the Great Lakes Military base in North Chicago, I will definitely be putting in a good word for us fellow commuters! More

Helped me find a vehicle that was a good fit for me and in my price range and stayed late to get the deal done that day. Thanks to all the folks at Boucher Ford. in my price range and stayed late to get the deal done that day. Thanks to all the folks at Boucher Ford. More

The dealership quoted me $3100 to do a job that another place did for less than $600. I have lost all trust in this place place did for less than $600. I have lost all trust in this place More

It took 1hour and45 minutes for an oil change! ! Way too long!! Other places take 20minutes ! Way too long!! Other places take 20minutes More

Always the right balance of friendly and professional service. I recommend them highly and will be back again. service. I recommend them highly and will be back again. More

Easy to work with. Prompt service. Video sent was very helpful to understand what was being done to my car. Prompt service. Video sent was very helpful to understand what was being done to my car. More

Had a bad experience. Paid over the phone then they said it declined but obviously didn’t it went thru my bank. I had to call my bank and they said it’s something on fords Paid over the phone then they said it declined but obviously didn’t it went thru my bank. I had to call my bank and they said it’s something on fords end because it went thru. Then ford lied and said they called my bank and said about me having a different address to my card which they lied. More

I arrived early and they were able to accommodate. Great experience friendly staff and there was good communication updating me on progress. Great experience friendly staff and there was good communication updating me on progress. More

They charged my card twice for oil change. And the lady on the phone refused to rectify the issue. So now it will be getting disputed. And the lady on the phone refused to rectify the issue. So now it will be getting disputed. More

Jessica and all the Service Dept are great! I would give Jessica 5 stars but she is not listed below I would give Jessica 5 stars but she is not listed below More