Gordie Boucher Ford of Kenosha - Service Center

Very helpful in finding the exact car that I wanted A lot of patience and understanding a very nice clean environment and a lot of cars to choose from This is the third car I've bought from here I love this of patience and understanding a very nice clean environment and a lot of cars to choose from This is the third car I've bought from here I love this dealership! More

Boucher Auto Group is TOP NOTCH in the service department! Scheduled a routine oil change for my Bronco and intended to wait while the service was performed but the service crew was running about department! Scheduled a routine oil change for my Bronco and intended to wait while the service was performed but the service crew was running about an hour behind schedule … no problem! I was offered a ride home and valet service when my vehicle was finished! I even received a VIDEO of the checkpoint service performed (via text message) It was equivalent to having dropped a child/puppy at daycare! Doesn’t get much better that THAT! Right More

Michael did a great job taking care of me. He eagerly took actions to address our concerns. He eagerly took actions to address our concerns. More

Always friendly, efficient, and knowledgeable. I was impressed with the new video taken while working on my car I was impressed with the new video taken while working on my car More

The young lady that set up the service was exceptional, with a very nice personality The service was quick. with a very nice personality The service was quick. More

Great work from the Service writer down to the tech. I look forward to having my vehicle serviced here moving forward. I look forward to having my vehicle serviced here moving forward. More

Staff are great. Service is slow due to the need to order most parts. The on-line reservation system is bad. Again, staff and finished product are great. The rest is Service is slow due to the need to order most parts. The on-line reservation system is bad. Again, staff and finished product are great. The rest is just okay. More

Process went very smooth. Everyone was nice and polite. Staff are always knowledgeable and caring. Everyone was nice and polite. Staff are always knowledgeable and caring. More

Gordie Boucher provided fast, friendly service and also had a loaner vehicle in place. They applied seasonal discounts which I wasn’t even aware of to save me money. had a loaner vehicle in place. They applied seasonal discounts which I wasn’t even aware of to save me money. More

As a single mom of two boys, we had just came in from Midway Airport from a week vacation in LA. We didn't get home to nearly 0100. The same morning, at 0730 Boucher service department came to pick up my Midway Airport from a week vacation in LA. We didn't get home to nearly 0100. The same morning, at 0730 Boucher service department came to pick up my vehicle for varies service needs. Exhausted and jet lagged, this service helped WONDERS with allowing me to unpack, start laundry from trip and even catch a 2hr nap! By 5p my vehicle was back home and I was refreshed to hit the grocery store for restocking for week :) The guy who even dropped my vehicle had me in the highest spirts with his personality and great energy! I work at the Great Lakes Military base in North Chicago, I will definitely be putting in a good word for us fellow commuters! More