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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,222 Reviews
Call Service Center (262) 697-0700

1,222 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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December 02, 2022

Very friendly staff and very accommodating. Maybe someday the dealership will get back to having loaners available More

by CRAIG.BEATOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
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Dec 04, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you, Craig, for your business and this review. If there is anything we can assist you with in the future, please let us know.

November 28, 2022

TSA (Time Service Analysis) very well experience team. Very friendly and very prompt. Very knowledgable More

by tanyalparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Donat
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Nov 29, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for choosing Gordie Boucher Ford of Kenosha, Tanya. Please don't hesitate to reach out if you need anything else. We're always happy to help.

November 25, 2022

Very perfection and the time was great and they really treated me well.And looking forward to going back soon.Thank you. More

by MATTIEHARGRESS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
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Nov 27, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 23, 2022

Friendly service team, prompt service and comfortable, well supplied waiting room with variety of coffees! More

by DEB1006
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha!

November 17, 2022

They did a great job of keeping me informed of the progress of my trucks repair. Also provided a loaner car for me. More

by STAYLOR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha!

November 16, 2022

Experience did not go as planned. Service done on truck and issues occurred, but the Service Manager addressed concerns in a respectful and prompt manner and recovered us as customer More

by MOM4RN
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and hope to see you again soon.

November 16, 2022

Very friendly and efficient. Explained what to do expect and pricing. Noticed that teamwork is important to make customers want to return More

by LISA.MONTPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business, Lisa, and hope to see you again soon!

November 14, 2022

Good service. I wish they had more time slots open for quicker service: oil changes More

by HERNANDEZRCMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
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Nov 15, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 13, 2022

They were prompt helpful. They took care of Some concerns we had to make sure we were satisfied with our purchase. Everyone was nice and worked together to make sure we were More

by ADESMONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sanford McLaughlin, Justin Fullmer
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Nov 14, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 11, 2022

Easy to book a service appointment; always great, timely and courteous service here; and, they'll wash the car if you want them to! More

by PITNEYFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

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