Gordie Boucher Ford of Kenosha - Service Center
Kenosha, WI
1,226 Reviews of Gordie Boucher Ford of Kenosha - Service Center
Customer service was great on time had good coffee and a very good price foreign oil service very good price foreign oil service More
Over all I think they did well but I noticed a while back there was a recall on my vehicle, something with the cooling system. They changed whatever they needed to change, but ever since that, I had been ad there was a recall on my vehicle, something with the cooling system. They changed whatever they needed to change, but ever since that, I had been adding antifreeze at least once a month. When I got my vehicle back this time, in the report it said that they topped all the fluids, well my "Low Coolant" warning light came up a day after the service. More
For the 2nd time in a row after a oil change I had oil in my drive way from them not cleaning up after. my drive way from them not cleaning up after. More
David in your service department does a great job at explaining what he feels can be done to resolve my concerns!! Top Notch Person 5 Star Rating!!! explaining what he feels can be done to resolve my concerns!! Top Notch Person 5 Star Rating!!! More
Very poor communication from the service writer, sent detailed email to GM and received no response, received a text from customer satisfaction and after initial discussion have received no follow up. My detailed email to GM and received no response, received a text from customer satisfaction and after initial discussion have received no follow up. My vehicle still has issues and clearly, nobody from this dealer is reaching out to follow up. Needless to say, I will find another dealer to service my vehicle. More
With all the dealerships I have been to over the years I must say Boucher Ford is at the top of the list. You are treated with a warm smile when you walk in and know right away your dealing with an extreme must say Boucher Ford is at the top of the list. You are treated with a warm smile when you walk in and know right away your dealing with an extremely professional and knowledgeable staff that takes their job seriously. More
Mike, was great explaining all and making sure job was complete and I was satisfied. He even helped me with some maintenance agreements for third party companies. complete and I was satisfied. He even helped me with some maintenance agreements for third party companies. More
As always the service department is exceptional. Service Advisor Bradford made sure I understood the service I requested was completely understood. Including the cost estimate. Everyone is very friendly and Advisor Bradford made sure I understood the service I requested was completely understood. Including the cost estimate. Everyone is very friendly and makes sure your needs and questions are met. Thank You Kevin More
Fast oil change service, clean waiting area, and friendly staff. Most importantly of all free coffee! staff. Most importantly of all free coffee! More
I have purchased several vehicles from Boucher Kenosha. I have my vehicle serviced and maintained there always felt secure and comfortable with service provided. Aways professional and courteous. have my vehicle serviced and maintained there always felt secure and comfortable with service provided. Aways professional and courteous. More