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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,226 Reviews

1,226 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 03, 2022

Customer service was great on time had good coffee and a very good price foreign oil service More

by MIKESTENHOLT
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Jan 07, 2022 -

Gordie Boucher Ford of Kenosha responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

December 26, 2021

Over all I think they did well but I noticed a while back there was a recall on my vehicle, something with the cooling system. They changed whatever they needed to change, but ever since that, I had been ad More

by mrjuls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Donat
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. Please contact our Service Manager Belal Barakat at 262-697-0700 if you have any questions or concerns.

December 24, 2021

For the 2nd time in a row after a oil change I had oil in my drive way from them not cleaning up after. More

by cdavis237
Recommend Dealer
No
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Gordie Boucher Ford of Kenosha responded

We have been trying to get in contact with you with no luck. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700.

December 24, 2021

David in your service department does a great job at explaining what he feels can be done to resolve my concerns!! Top Notch Person 5 Star Rating!!! More

by jimmiho0337@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

December 23, 2021

Very poor communication from the service writer, sent detailed email to GM and received no response, received a text from customer satisfaction and after initial discussion have received no follow up. My More

by LG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca, Char.
December 16, 2021

With all the dealerships I have been to over the years I must say Boucher Ford is at the top of the list. You are treated with a warm smile when you walk in and know right away your dealing with an extreme More

by MGKALINOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen Cairo 5 stars for him also, Danny Rivera
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

We appreciate the review, thank you!

December 16, 2021

Mike, was great explaining all and making sure job was complete and I was satisfied. He even helped me with some maintenance agreements for third party companies. More

by Lmbass0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

December 16, 2021

As always the service department is exceptional. Service Advisor Bradford made sure I understood the service I requested was completely understood. Including the cost estimate. Everyone is very friendly and More

by kwlwis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Technician Kyle Marriner
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

December 14, 2021

Fast oil change service, clean waiting area, and friendly staff. Most importantly of all free coffee! More

by mifokinmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

December 13, 2021

I have purchased several vehicles from Boucher Kenosha. I have my vehicle serviced and maintained there always felt secure and comfortable with service provided. Aways professional and courteous. More

by TDELFRATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

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