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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,287 Reviews

1,287 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 27, 2021

Danny did a great job explaining everything that I was getting done. I definitely will be retuning in the future to get more service done. More

by alex
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

January 26, 2021

Always very friendly and never make you feel like they are doing you a favor like most service dealers. They are my number one choice for service! More

by DMAJOR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your kind review with us!

January 25, 2021

Fantastic service provided at every level and with every employee I spoke with! My truck needed more repairs than it was worth and even when I opted to not perform those scopes of service; the employees wen More

by KARL7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the recommendation and review! We hope to see you again in the future, Karl!

January 25, 2021

The quality of service is always a top priority with the Gordie Boucher Ford Team. Professional courteous staff ready to address all of my concerns and vehicle issues. I am always satisfied with the prompt More

by SANFORD.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren, Danny Rivera
January 23, 2021

Work was done on time. I think that after a vehicle has had work done on it your shop could at least give the car a wash. I spent almost $1000.00 on shop bill I think it deserves to be washed by you. More

by MGWRITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 so we can address your concerns further. Thank you for bringing this to our attention.

January 22, 2021

The service dept. keeps you in formed and up to date on the repairs that ate being done on your car. The techs do excellent work More

by BOLTON0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

January 21, 2021

Took over 6 hrs. to diagnose that my windshield wiper module was bad. Why? Then it seems like I got put on the bottom of the list to have it repaired under warranty. 4-1/2 days without my vehicle. N More

by TPICARD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Donat
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback and review. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 so we can discuss this situation further with you. We hope to hear from you soon.

January 20, 2021

Great customer service from start to finish. Kenosha Ford has really stepped up their customer service! Short comings are no alignment racks, no emission testing and bankers service hours. More

by diazhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren, Danny Rivera
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the positive review!

January 20, 2021

Great friendly service. My car was done at the time they said it would be. I will be bringing my future business to you. Thanks keep up the great work More

by Carmela5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review!

January 18, 2021

Everyone at the dealership is great from the porter all the way up to the sales person. The truck was early which helps as well. Keep up the great work! More

by RENOEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

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