Gordie Boucher Ford of Kenosha - Service Center

1,000 percent improvement over the last service received. Prompt, courteous, and efficient. Even called to see if I wanted the car picked up and delivered. Declined as previous experience was that they picke Prompt, courteous, and efficient. Even called to see if I wanted the car picked up and delivered. Declined as previous experience was that they picked up the car , called when it was done and they were delivering now. 3 hours later still waiting. Called dealership and they told us , ohh…. they had to run parts out to another dealership. More

Thorough review of my car. Very pleasant people working there. Trusted resource for repairs on my car. Very pleasant people working there. Trusted resource for repairs on my car. More

Excellent customer service and communication. Beautiful new facility. No high pressure upsales. Will definitely return. Beautiful new facility. No high pressure upsales. Will definitely return. More

Karen is excellent. I have never had better communication from any other service advisor. She is friendly and always has a smile. Very knowledgeable. I also met Dill I have never had better communication from any other service advisor. She is friendly and always has a smile. Very knowledgeable. I also met Dillon Martinez my service tech. He did an incredible job fixing other dealers mistakes. I will not be taking my vehicles anywhere else. More

I have always experienced excellent service and I'm sure my expectations will not wane whenever I am there for service. my expectations will not wane whenever I am there for service. More

Beautiful place! Great Staff!! Fabulous pastry chef! Will definitely be back there again! Thank you!!!!! Great Staff!! Fabulous pastry chef! Will definitely be back there again! Thank you!!!!! More

I'm new to Boucher Ford . I purchased my car from CarMax and came to Boucher and I've been treated wonderfully. I felt very welcomed. Bradford is great and explains everything I purchased my car from CarMax and came to Boucher and I've been treated wonderfully. I felt very welcomed. Bradford is great and explains everything. I'm grateful for the pricing that I'm given. I'm very glad to be back to Ford. More

Everyone was very nice, and took care of me The dealership was also clean and nice dealership was also clean and nice More

Took a little bit, but the service advisor was polite and gave me a small discount for having to wait. gave me a small discount for having to wait. More

Professional and personal with great customer service Loved his attitude and a pleasure to work with Loved his attitude and a pleasure to work with More