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Tim Cesar
Tim Cesar at Gordie Boucher Ford of Menomonee Falls

Tim Cesar

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
59 Reviews
4.7

59 Reviews

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59 Reviews of Tim Cesar

July 22, 2026

Dealership Rating
Employee Rating

Tried to charge me 179. 90 for a belt when my water pump replacement. Which was under warranty. Now if you guys wanted me to pay for just a belt when ok but to charge me the More

by engine08retired
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Errick Clay

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July 21, 2026

Dealership Rating
Employee Rating

Relaxing. Not 'pushy' trying to sell me something. Both dealership and the waiting area clean and inviting. More

by britbiker7
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 21, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing your Ford F-150 in for service. We’re happy our no-pressure approach and clean, inviting spaces helped you feel at ease. We appreciate you sharing your experience. Jeff Samp General Sales Manager 262-225-9010

July 18, 2026

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Employee Rating

Very nice place and waiting room. Took longer than anticipated but they even washed the truck too. Nice touch. More

by STEVENPEGMC
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 19, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much, Steven, for your kind words and for taking the time to leave us this wonderful feedback! Jeff Samp General Sales Manager 262-225-9010

July 15, 2026

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Fast and friendly very convenient because I work next door to the dealer facility. Thankyou More

by LARRYMEEKS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2026

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your feedback on our fast, friendly service. We’re happy knowing our location next door made servicing your Ford Bronco more convenient. Jeff Samp General Sales Manager 262-225-9010

July 13, 2026

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Employee Rating

As soon as I walked into dealership I was asked did I need help with anything More

by WILLIAM.1982.WB73.WB
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 14, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great our team was ready to help as soon as you arrived for your Ford F-150 service. Thanks for the five-star rating! Jeff Samp General Sales Manager 262-225-9010

July 12, 2026

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Employee Rating

Service was performed to my satisfaction. The waiting area is spectacular as was my service advisor Tim Cesar Thank You. Tom R. More

by TOMMYROTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear that the service on your Ford Fusion met your expectations and that our waiting area made you comfortable. Tim will be pleased to know he contributed to a positive visit. Thank you for choosing us for your Ford service. Jeff Samp General Sales Manager 262-225-9010

July 08, 2026

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Employee Rating

Service was prompt and efficient. Tire replacement was done the same day. Tim was helpful More

by BRIDGE_CTR_MILWAUKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Jeff Samp General Sales Manager 262-225-9010

Jul 09, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jeff Samp General Sales Manager 262-225-9010

July 05, 2026

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Employee Rating

Very easy to work with and didn't hassle Easy to talk with and ask questions More

by JHERTHER79
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jul 05, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star review. We’re glad the service on your Ford F-150 was hassle-free and that Tim could help with your questions. We look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

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Employee Rating

Awesome place! Great Advisors! I always work with Tim! The dealership overall is awesome!!! Keep up the good work More

by TIA.HARMON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Milan Fridl, Alex Hienz, Lucas Schulz, Alicia Bey, Mel Ehnert, Tia Harmon

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Jul 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star review and for always working with Tim on your Infiniti QX30 service. It’s wonderful to know our advisors are meeting your expectations. We appreciate your kind words and look forward to supporting you again. Jeff Samp General Sales Manager 262-225-9010

June 27, 2026

Dealership Rating
Employee Rating

It was wonderful! The customer service was great and the truck came back with everything fixed! 10/10 would recommend More

by LINDSEYYYPARK
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jun 27, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your experience. Tim and our service team are thrilled that your Ford F-150 was returned with everything fixed. We appreciate you recommending us! Jeff Samp General Sales Manager 262-225-9010

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