Tim Cesar

Had had previous mechanical work done and I brought truck back because truck had the same mechanical problem. Dealership did not fix the mechanical issue that I had paid on prior appointment which was hundre back because truck had the same mechanical problem. Dealership did not fix the mechanical issue that I had paid on prior appointment which was hundreds and hundreds of dollars. More

by DHICK30183 Verified Customer Verified Customer

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The job was done in a short amount of time The employees were friendly as I was waiting were friendly as I was waiting More

by Lkeslin4 Verified Customer Verified Customer

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The dealership was very good at communicating during the day with what was happening with my vehicle and provided video as well day with what was happening with my vehicle and provided video as well More

by amber_stein Verified Customer Verified Customer

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Dealership has been thorough, courteous and not overly aggressive ! Service has been excellent staff always courteous and professional @ aggressive ! Service has been excellent staff always courteous and professional @ More

by masears622 Verified Customer Verified Customer

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I stopped in a week in advance of dropping off my vehicle to explain what I wanted done. When I dropped my vehicle off I had to explain three times to Tom what I want done with my vehicle. I drop my vehicle to explain what I wanted done. When I dropped my vehicle off I had to explain three times to Tom what I want done with my vehicle. I drop my vehicle off on a Friday only to get a call on Saturday giving me the quote on prices. Then miraculously I received a call on Monday stating my radiator hose was leaking. I really would like a rational and logical explanation how it could sit in my garage for over a couple years and never leak but then when I bring it into the dealership all of a sudden there is a leak. So I explained to fix the hose as I was on vacation and was never given a price on parts or labor. Then when I pick up my vehicle, I see the labor charges were $300 more than what was quoted. I could only imagine that this was for the replacement hose. However, the repairs I originally requested were for the radiator, which should’ve been flushed and to replace the hole should only have taken a pair of channel locks and compressing a few clamps. Hardly $300 worth of labor for about a two minute job. then when I came to pick up my vehicle, I was told the price was $2300 and some change so I handed the lady a credit card and not until I got home discovered that there was a 3% surplus charge and when I called to ask if I could come in for a refund so I can place it on a debit card I was more or less dismissed and was told service should’ve provided me that information which they never did. Now I picked up my vehicle on a Saturday afternoon only to be awoken at 4:15 AM, 5:30 AM, and 7:30 AM, buy my panic alarm on my truck. Then it occurred at 3:30 in the afternoon until I disconnected the cable so I could get a good nights sleep. I was awaiting a call from the manager of the store as I requested one when I called to dispute my financial contribution. That call never came on Monday and my panic alarm went off again at 3:30 PM on Monday. So I looked up on the Internet to disconnect the positive cable which I did last night so I could get a good nights sleep and I am just waiting to see if the panic alarm goes off again today or it reset. I have no idea what occurred to set my panic alarm off, but I am less than happy with the service I received More

by jesunn Verified Customer Verified Customer

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The team was pleasant and helpful No The folks at Boucher in Menomonee Falls are always good to me in Menomonee Falls are always good to me More

by JSCIUTI Verified Customer Verified Customer

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Very nice ? ? facility very nice and the loaner above expecteation. Friendly and pleasant to deal with! ? facility very nice and the loaner above expecteation. Friendly and pleasant to deal with! More

by ONEMIKEY1 Verified Customer Verified Customer

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Fair Made sure to take care of us and fit us into the service schedule on short notice ahead of a scheduled camping trip for new tires and brake work. service schedule on short notice ahead of a scheduled camping trip for new tires and brake work. More

by WLC1848 Verified Customer Verified Customer

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I came in to buy tires as an employee and they helped find the right ones. find the right ones. More

by LOEHRL40 Verified Customer Verified Customer

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Great people. I had my granddaughters with me and everyone made her feel so welcome, from Noma in service to the salesman that showed her the mustang in the showr I had my granddaughters with me and everyone made her feel so welcome, from Noma in service to the salesman that showed her the mustang in the showroom. She wants to go back with me the next time. More

by REDWINGR Verified Customer Verified Customer

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