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Tim Cesar
Tim Cesar at Gordie Boucher Ford of Menomonee Falls

Tim Cesar

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.6
99 Reviews
4.6

99 Reviews

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99 Reviews of Tim Cesar

October 23, 2026

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Employee Rating

Its a awesome experience ? ? service to sales ?? Service is the reason I started going to bouche but it even got better meeting joe in sales ! Its my go to dealership for purcha More

by SANCHOPATRICK
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Oct 23, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Jeff Samp General Sales Manager 262-225-9010

October 17, 2026

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Employee Rating

The car was returned in a timely manner and I received good communication through out the day. More

by redntra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Errick Clay, Norma Ocasio, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon

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Oct 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our service department returned your Ford Bronco promptly and kept you informed throughout the day. Thank you for the five-star rating. Jeff Samp General Sales Manager 262-225-9010

October 17, 2026

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Employee Rating

Terrific experience. My vehicle was picked up and dropped off which was so convenient. I was able to see the work performed on my vehicle via an E-mailed video. More

by LUANNSEEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Errick Clay, Norma Ocasio, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon

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Oct 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing that our pickup and drop-off service felt convenient to you means a lot to our service team. We’re glad the emailed video gave you a clear look at the work performed on your Ford Escape. Your five-star rating and kind remarks mean a great deal to us. Jeff Samp General Sales Manager 262-225-9010

October 16, 2026

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Very impressed at the speed of completion! Every person I was on any contact with was very friendly. More

by Perimage01
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Oct 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad the service on your Ford Edge was completed quickly. Hearing that each person you interacted with was friendly means a lot to our service team. Jeff Samp General Sales Manager 262-225-9010

October 14, 2026

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Employee Rating

They will go to bat for you with Ford corporate if the situation seems reasonable that it’s a Ford manufacturer issue with your vehicle More

by Thomas.stoeckmann5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Angelo Gagliano

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Oct 14, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing that you appreciate our willingness to work with Ford corporate on manufacturer issues means a lot to our service team. Our team is pleased we could advocate on your behalf with Ford corporate. Thank you for trusting our service department with your Ford Expedition Max. Jeff Samp General Sales Manager 262-225-9010

October 09, 2026

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Employee Rating

Excellent customer service. Tim needs a raise! Would highly recommend to a friend or family. More

by lisadankert
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Oct 09, 2026

Gordie Boucher Ford of Menomonee Falls responded

Hearing that the service on your Ford Escape was excellent and that you’d recommend us means a lot to our service team. Tim will be thrilled by your praise! Jeff Samp General Sales Manager 262-225-9010

October 07, 2026

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Employee Rating

Very professional and easy to work with! They also got me in and out very quick! More

by MADMIKE392
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Oct 07, 2026

Gordie Boucher Ford of Menomonee Falls responded

Knowing you found our service team professional and easy to work with means a lot to us. We’re glad we could get your Ford Bronco in and out quickly. Jeff Samp General Sales Manager 262-225-9010

October 02, 2026

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Employee Rating

I've always had great service from Gordie Boucher I always recommend Gordie Boucher for our service to anyone that needs it More

by BOBLGT
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Oct 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

Our service team values caring for your Ford F-150 and is honored that you recommend us to others. We look forward to providing the same quality service on your next visit. Jeff Samp General Sales Manager 262-225-9010

September 24, 2026

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Employee Rating

Scheduled service Friday afternoon, vehicle was picked up using the valet service Monday. Vehicle was dropped off using valet service same day. The entire process was flawless and a delight to be the custome More

by Nathan.otterstrom79
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your note about our valet pickup Monday and same-day drop-off underscores the ease of our service process. Knowing the entire process felt effortless and enjoyable means a lot to our service team. We’re here for your Ford F-350 whenever you need us. Jeff Samp General Sales Manager 262-225-9010

September 24, 2026

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Employee Rating

I appreciated the prompt service and informative video it was well done the whole department was very professional More

by mcculley33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelo Gagliano, Mike McCulley

Print
Sep 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

Your mention of the informative video highlights how our service department values clear communication during the service on your Ford Escape. Knowing that our prompt service and professionalism met your expectations is truly rewarding. Thank you for your five-star rating. Jeff Samp General Sales Manager 262-225-9010

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