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Tim Cesar

Overview Reviews (110) Inventory (308)

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Tim Cesar

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.6

110 Reviews

Overview Reviews (110) Inventory (308)

4.6

110 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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110 Reviews of Tim Cesar

November 13, 2026

Dealership Rating

Employee Rating

Was told need my car back by 1pm. Was in workorder! Claims no one ever told them Was in workorder! Claims no one ever told them More

by cojala

Verified Customer

Recommend Dealer

Other Employees Tagged: Tim Cesar

November 09, 2026

Dealership Rating

Employee Rating

I arrived for my appointment. Tim took my information. I waited which I don't normally do. Tim let me know what the issue was when he found out. The repair seems to have worked Tim took my information. I waited which I don't normally do. Tim let me know what the issue was when he found out. The repair seems to have worked More

by Doug.eberle10

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

Nov 10, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gordie Boucher Ford of Menomonee Falls are glad to have you as a customer. Jeff Samp General Sales Manager 262-225-9010

November 09, 2026

Dealership Rating

Employee Rating

by Doug.eberle10

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

Nov 10, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

November 07, 2026

Dealership Rating

Employee Rating

I was treated like family, when I bought my new explorer there. I've returned for scheduled service every time. Always flawless! Absolutely perfect, every time. I ALWAYS recommend Boucher dealerships to there. I've returned for scheduled service every time. Always flawless! Absolutely perfect, every time. I ALWAYS recommend Boucher dealerships to friends and family! I thank you, and applaud you for professionalism and excellence More

by BILLYTHESIGNPAINTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Adrianna Mayen, Errick Clay, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon, Jennal Popp

Nov 07, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

From purchasing your Ford Explorer to returning for scheduled service, we’re glad you’ve consistently felt so well cared for. Your recommendations to friends and family mean a great deal to our team. Jeff Samp General Sales Manager 262-225-9010

November 06, 2026

Dealership Rating

Employee Rating

Great people to work with. Very efficient. The dealership is beautiful. Will continue to bring my vehicle to Gordie Boucher Very efficient. The dealership is beautiful. Will continue to bring my vehicle to Gordie Boucher More

by dtaylor981228

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

Nov 06, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're glad you enjoyed working with our team during service on your Ford Fusion. Your compliments on our dealership's appearance and your plans to return mean a lot to us. Jeff Samp General Sales Manager 262-225-9010

November 04, 2026

Dealership Rating

Employee Rating

They're always do a great job. They are polite and respectful. Very friendly staff from the GM to the valet drivers. They are polite and respectful. Very friendly staff from the GM to the valet drivers. More

by LSAMP12345

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

Nov 05, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

From our management team to our valet drivers, we're happy you've found everyone welcoming and courteous, and that you're consistently pleased with the service on your Ford Fusion. Jeff Samp General Sales Manager 262-225-9010

October 30, 2026

Dealership Rating

Employee Rating

On paper it was stated no pcm codes were found but when i went to get an emissions test, 4 codes were found. went to get an emissions test, 4 codes were found. More

by Braydencox580

Verified Customer

Recommend Dealer

Other Employees Tagged: Tim Cesar

Nov 05, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jeff Samp General Sales Manager 262-225-9010

October 30, 2026

Dealership Rating

Employee Rating

I needed new wheel lock keys. They were delivered and put on in a timely fashion. They were delivered and put on in a timely fashion. More

by Cherita

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike McCulley

Oct 30, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re pleased your new wheel lock keys were delivered and installed promptly on your Lincoln Nautilus. Thank you for the five star rating! Jeff Samp General Sales Manager 262-225-9010

October 29, 2026

Dealership Rating

Employee Rating

Tim was fantastic to work with. He went above and beyond. Service time was very fast. He went above and beyond. Service time was very fast. More

by BENJAMINRILEYALLEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tim Cesar

Oct 29, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're glad Tim went the extra mile for you and that the service on your Ford Maverick was completed promptly. Jeff Samp General Sales Manager 262-225-9010

October 28, 2026

Dealership Rating

Employee Rating

Wonderful service department Knowledgeable and helpful! Willing to take the time to help . Very comfortable waiting area Willing to take the time to help . Very comfortable waiting area More

by Ammerman.dw77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike McCulley

Oct 28, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're pleased our service team provided attentive, capable help with your Ford Escape and that you found our waiting area inviting. Thank you for the five stars! Jeff Samp General Sales Manager 262-225-9010

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