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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
2,225 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N81 W12920 Leon Rd

Menomonee Falls, WI

53051

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Showing 2,225 reviews

November 13, 2026

What's quoted amount when I brought my car in and when they brought the bill to me, it was double the price no one consulted me regarding the cost. Being doubled reasons. Given were unsatisfactory. Debati More

by ROSE2917
Recommend Dealer
No
Employees Worked With
Angelo Gagliano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
November 13, 2026

Mike was polite and professional. Let me know that I needed an additional filter along with my oil change and provided the cost. More

by ROLLBETTY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're pleased Mike kept you informed about the additional filter needed during your Ford Escape's oil change. Your recognition of his courteous, capable service means a lot to our team. Jeff Samp General Sales Manager 262-225-9010

November 13, 2026

Had new 2026 Explorer that had some manufacturing defects in the right passenger door and drivers from fender. Angelo worked with the body shop to address the conditions in a scheduled time slot. Work was do More

by Brian S
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Nov 13, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're pleased the work on your Ford Explorer met your expectations and was completed as scheduled. Thank you for recognizing Angelo's coordination with the body shop to address your concerns. Jeff Samp General Sales Manager 262-225-9010

November 13, 2026

Couldn't have been any better experience from drop off to pick up. Especially from what i experienced at the Thiensville location. More

by Gsk55
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Nov 13, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

From arrival through pickup, we’re pleased your service visit for your Ford Expedition went so well. Thank you for the five star rating! Jeff Samp General Sales Manager 262-225-9010

November 13, 2026

Was told need my car back by 1pm. Was in workorder! Claims no one ever told them More

by cojala
Recommend Dealer
No
Employees Worked With
Tim Cesar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
November 13, 2026

Everyone works as a team to get you in and to have vehicle service quickly Waiting area is very pleasant and bright More

by BJKNUESE
Recommend Dealer
Yes
Employees Worked With
Jennal Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennal Popp
Nov 13, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're glad our team worked together to get your Ford Maverick serviced promptly and that you enjoyed the inviting waiting area. Jeff Samp General Sales Manager 262-225-9010

November 12, 2026

Robert has always given us excellent service. He is very knowledgeable, and keeps us well informed as the work progresses. We will continue to consult Robert for our service needs in the future More

by Rrj4951
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing you value Robert’s expertise and clear updates throughout service on your Ford F-150 means a lot to our team. Thank you for your continued confidence in him for your service needs. Jeff Samp General Sales Manager 262-225-9010

November 12, 2026

Robert has always given us excellent service. He is very knowledgeable, and keeps us well informed as the work progresses. We will continue to consult Robert for our service needs in the future More

by Rrj4951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Your continued confidence in Robert for the care of your Ford F-150 means a lot to our team. We’re pleased his expertise and regular updates have made your service visits so positive. Jeff Samp General Sales Manager 262-225-9010

November 12, 2026

Oil change works was good, but took too long get paperwork and have my car ready after I arrived to pick it up. Too pricey for such mediocre service More

by DTDRIVER
Recommend Dealer
No
Employees Worked With
Jennal Popp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennal Popp
November 11, 2026

They worked multiple times to help correct a radio problem. This last time is so far has seemed to work. Let’s hope this one fixed the problem. More

by RDDELAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re encouraged to hear the radio in your Ford Expedition seems to be working properly since your latest visit. Thank you for your patience as our service team worked to address the issue. Jeff Samp General Sales Manager 262-225-9010

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