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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,690 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for ...
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Today: 9:00 AM - 8:00 PM Closed Now
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,690 reviews

August 03, 2021

Fast and easy and convenient. The Service was great, in and out. I would definitely return to this location for more service in the future. More

by allaboutstyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
August 03, 2021

I wish I would have been able to speak to the sales manager about the price but was referred to the warranty lady who turned me down and said we couldn't negotiate when she couldn't make the decision. More

by BRETT.LIEBAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Filbert
August 03, 2021

I scheduled an oil change in advance. Appt was for 4:00pm. I showed up at 3:45 and the vehicle sat untouched until 4:30. I finally left the dealership at 5:05pm. Why schedule an appt. when you're g More

by mcgill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear that you did not. When you have an opportunity, please contact us at (262) 255-9010 so we can address your concerns. We hope to hear from you soon.

August 02, 2021

Great service . This was my first service experience with this dealer. I have a good impression with their friendly attitude. Bob is very enthusiastic toward service. I will definitely come back to them for More

by lincanchu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Had to reschedule the appointment, but it's running fine. They were able to fit in an oil change also. Their inspection verified that a few wear items need replaced. More

by robnrbrtsn
Recommend Dealer
Yes
Employees Worked With
Brianna Lehman
July 31, 2021

Brought in my new 2020 Escape (purchased here) in for "the works" service. I booked my appt online which was a very efficient process. I waited in their comfortable customer lounge and my service was co More

by SSB0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail, Mauricio Morales
July 29, 2021

Took the vehicle in because the engine light went on. I gave them paperwork from AutoZone. They made an adjustment on the gas inlet and reset the vehicle. They told me to watch if it comes on again bring i More

by WAVEYDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
July 29, 2021

We had the water pump and driver side seat fixed. Both under warranty. That all went fine. But now pur A.C only blows hot air. More

by RLOING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Great overall purchase experience. Zach provided a great service throughout the sales process. Great Team of professionals! I highly recommend this dealer for your next vehicle purchase experience. More

by Rafael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zizelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

As usual the customer service advisor Mercedes was exceptional. The mechanic staff took great care of my truck, this is why I will continue to use you as my preferred dealership. Thank you for your se More

by Gregoryhunter6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
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