
Gordie Boucher Ford of Menomonee Falls
Menomonee Falls, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,690 reviews
I wish I would have been able to speak to the sales manager about the price but was referred to the warranty lady who turned me down and said we couldn't negotiate when she couldn't make the decision. manager about the price but was referred to the warranty lady who turned me down and said we couldn't negotiate when she couldn't make the decision. Not professional More
I scheduled an oil change in advance. Appt was for 4:00pm. I showed up at 3:45 and the vehicle sat untouched until 4:30. I finally left the dealership at 5:05pm. Why schedule an appt. when you're g 4:00pm. I showed up at 3:45 and the vehicle sat untouched until 4:30. I finally left the dealership at 5:05pm. Why schedule an appt. when you're going to sit there waiting for over an hour? More
Great service . This was my first service experience with this dealer. I have a good impression with their friendly attitude. Bob is very enthusiastic toward service. I will definitely come back to them for this dealer. I have a good impression with their friendly attitude. Bob is very enthusiastic toward service. I will definitely come back to them for future service. More
Had to reschedule the appointment, but it's running fine. They were able to fit in an oil change also. Their inspection verified that a few wear items need replaced. They were able to fit in an oil change also. Their inspection verified that a few wear items need replaced. More
Brought in my new 2020 Escape (purchased here) in for "the works" service. I booked my appt online which was a very efficient process. I waited in their comfortable customer lounge and my service was co "the works" service. I booked my appt online which was a very efficient process. I waited in their comfortable customer lounge and my service was completed within 30 minutes. Everything was checked over, oil changed, fluids topped off, lights and wipers checked, and tires rotated. I had enough Ford points to cover the whole thing and I'm good for another 5K miles. :) More
Took the vehicle in because the engine light went on. I gave them paperwork from AutoZone. They made an adjustment on the gas inlet and reset the vehicle. They told me to watch if it comes on again bring i gave them paperwork from AutoZone. They made an adjustment on the gas inlet and reset the vehicle. They told me to watch if it comes on again bring it back and run the test again with a half tank of gas. In the end there was no charge. I was shocked. I will always use these guys like I do for my oil change and tire rotation very honest and fair company. More
We had the water pump and driver side seat fixed. Both under warranty. That all went fine. But now pur A.C only blows hot air. under warranty. That all went fine. But now pur A.C only blows hot air. More
Great overall purchase experience. Zach provided a great service throughout the sales process. Great Team of professionals! I highly recommend this dealer for your next vehicle purchase experience. service throughout the sales process. Great Team of professionals! I highly recommend this dealer for your next vehicle purchase experience. More
As usual the customer service advisor Mercedes was exceptional. The mechanic staff took great care of my truck, this is why I will continue to use you as my preferred dealership. Thank you for your se exceptional. The mechanic staff took great care of my truck, this is why I will continue to use you as my preferred dealership. Thank you for your service, and great commitment to customer service. #MercedesNeedsARaise. More