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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.5
1,642 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,642 reviews

December 08, 2020

Disappointed when I found out the Tech didn't read his paperwork and rotated my tires without asking. The tech also dug thru my truck looking for a lug nut lock that wasn't needed. Robert did a great jo More

by WAYNE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Wayne - please reach out to our Service Manager, Michael Schulz, at 262-255-9010 so we can discuss the situation you are describing in more depth.

December 06, 2020

Brought my truck in for oil change and a tire rotation Mercedes tookcare of me and she did a great job she was very professional and brought my truck around so I could leave thank you More

by WBURKI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing! We are glad you had a positive experience!

December 05, 2020

We always have a great experience with purchasing a new vehicle from Boucher Auto. We have been purchasing from them for years and will continue to do so. John Hassell was extremely knowledgeable about the More

by JEANINEGRISWOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for continuously choosing Boucher!

December 05, 2020

Freindly service, quick, easy...in and out. Smooth service. Robert's great. He offered a free vehicle wash after oil change, but my 2020 Raptor is too big for the automatic car wash. More

by T.LAUR
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review and feedback!

December 04, 2020

Got good, quick service. I was glad that Emil had the time to chat with me for a bit. He is the one who sold me my Escape. Mr. Pruski came over to chat while I was with Emil, but he did not wear a mas More

by wojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Pruski, Mercedes Taft
Dec 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Wojo, thank you for bringing this to our attention. Please reach out to our General Manager, Jeff Samp, at 262-255-9010 so we can discuss this situation further with you.

December 03, 2020

Overall a very nice experience. I was greeting at the service entrance. Mercedes promptly checked me in for the 12:30 appointment. She showed me where I could get some coffee and how to get to the waitin More

by glennbraun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Glenn - we are glad you were satisfied with the service done on your vehicle here at Boucher!

December 03, 2020

Appreciate getting a timely appointment. Great service, fast and efficient rating system. Internet connection STINKS! Waiting area very customer friendly, treats, drinks well stocked. Thank you! More

by JEDAVID1095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the feedback!

December 02, 2020

Have bought 5 cars/trucks from Jeff Schwister, what more do I need to say..Jeff Samp the GM was very helpful and expedited the process and made my decision much easier. You fellas are my Go To Ford Dealer.. More

by WAC0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Samp..., Jeffrey Schwister
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Jim - we appreciate your continued business with us!

December 01, 2020

Mike did an awesome job working with me to find the F-150 I was looking for. 1 day I was in and out. I highly recommend Gordy Boucher of Menononee Falls "Great Team. I'd like to say thanks to Dillon Roloff a More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Roloff
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Steve - thank you for this awesome review! We hope to see you again in the future!

December 01, 2020

I have chronic problem with rattling in my vehicle. Same problem fixed several tmes. Need a permanent fix. Robert has been understanding. Offered discount on service. More

by 5TOBOYEKS
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. Please don't hesitate to reach out to us if you have any further questions or concerns.

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