Gordie Boucher Ford of Menomonee Falls

The service department advisor was first class in customer service. She was very knowledgeable and very helpful. She communicated all information regarding repairs in a timely fashion. customer service. She was very knowledgeable and very helpful. She communicated all information regarding repairs in a timely fashion. More

Always a great job when I go to Boucher. They make things easy for me, getting an appointment, explanations is there are problems, replacements, etc. All the staff and mechanics are consistently courteous a easy for me, getting an appointment, explanations is there are problems, replacements, etc. All the staff and mechanics are consistently courteous and pleasant. Great group of folks! More

Great people to work with. The best in customer service, pricing and salesmanship. Been going there for a long time to maintain vehicles and they by far have the best service Dept. pricing and salesmanship. Been going there for a long time to maintain vehicles and they by far have the best service Dept. More

The service department is top notch from the Service Writer's to the Tech's very happy with there service. Great communications thanks Mercedes and Bri Writer's to the Tech's very happy with there service. Great communications thanks Mercedes and Bri More

Gage was an awesome salesman! The first day we went down and he greeted us with a smile. Very polite gentleman and asked if he could help us and listened to what we were looking for. Great communication and and he greeted us with a smile. Very polite gentleman and asked if he could help us and listened to what we were looking for. Great communication and did not pressure to buy at all. Ended up buying a 2020 ford f250 tremor and LOVE IT! Gordie Boucher Ford of Menomonee Falls is where I'll continue to do my vehicle shopping. Thank you Gage! More

Over all always a good experience at Gordie Boucher Ford Menomonee Falls. I needed shocks and asked to get the car in right away and Bree did a great job getting things rolling. Unfortunately inventory show Menomonee Falls. I needed shocks and asked to get the car in right away and Bree did a great job getting things rolling. Unfortunately inventory showed there were shocks in stock but actually there were not and caused a few days delay. Things happen so no worries. Robert More

Service was great only complaint is they told me my brake pads were in the Red. So I replaced them myself and there was still 50% pad remaining. Im not upset I knew the rotors were shot pads were in the Red. So I replaced them myself and there was still 50% pad remaining. Im not upset I knew the rotors were shot More

I really liked working with Mercedes, service advisor, but disappointed with lack of promptness of service. Would have had new tires and alignment the day I brought car in, but had to wait 5 days for vint but disappointed with lack of promptness of service. Would have had new tires and alignment the day I brought car in, but had to wait 5 days for vintage wheel and sensor needed to complete job. More

Was greeted by several friendly service personnel. Very helpful. Fixed engine light problem on F350. Urea sensor needed reprogramming. Took about an hour. There was no charge and I was on my way. Saved helpful. Fixed engine light problem on F350. Urea sensor needed reprogramming. Took about an hour. There was no charge and I was on my way. Saved me from renting a car for the day. Thanks! More

Jeff Schwister was a pleasure to work with. He wasn't high pressure and brought in two used cars from other Boucher dealerships to find what was right for us. Used cars are not perfect, but I was able t high pressure and brought in two used cars from other Boucher dealerships to find what was right for us. Used cars are not perfect, but I was able to look them over closely, and I am hopeful that the one we purchased will serve us well for many years. More