Gordie Boucher Ford of Menomonee Falls

Had huge backlog of vehicles waiting to be repaired,but scheduled us upon arrival,unfortunately parts were to arrive on Wednesday August12th,but did'nt arrive until August17th the following Monday. Wish s scheduled us upon arrival,unfortunately parts were to arrive on Wednesday August12th,but did'nt arrive until August17th the following Monday. Wish someone would have notified us of the parts delay,as we managed without car for almost 1 1/2 weeks. More

Joe provided outstanding customer service during our recent truck purchase. We'll consider Gordie Boucher Ford for our future car and truck needs in the future. recent truck purchase. We'll consider Gordie Boucher Ford for our future car and truck needs in the future. More

I was told this appointment about a recommended service that I should have had I believe 10k miles before. I couldn’t get it done because it was an extra $750. Also, I waited for my vehicle. There was a ma that I should have had I believe 10k miles before. I couldn’t get it done because it was an extra $750. Also, I waited for my vehicle. There was a man in the waiting room without a mask on. I told service person I was outside because of that. Went to restroom and he was still there without his mask. Apparently no one spoke to him about it. Not following state requirements. More

Always pros. They always know me and seem happy to see me. I like that. Important to me. This survey could be less time-consuming though. Bye-bye They always know me and seem happy to see me. I like that. Important to me. This survey could be less time-consuming though. Bye-bye More

Excellent Service The service representative was very nice and friendly and even remembered my last visit. She explained what was written on the report and asked if I The service representative was very nice and friendly and even remembered my last visit. She explained what was written on the report and asked if I had any questions. More

Awesome customer service! The Sales guy was very knowledgeable and he answered all my questions. Was able to get me into something I wanted. In the future I would shop here again. knowledgeable and he answered all my questions. Was able to get me into something I wanted. In the future I would shop here again. More

Did work requested professionally and in a timely manner. Only issue was they forgot complementary car wash which was promised. Very quick in doing oil change and tire rotation. Only issue was they forgot complementary car wash which was promised. Very quick in doing oil change and tire rotation. More

I know she was smiling under her mask! Mercedes knowledge of her job is evident. She provided service with confidence. Although I couldn't see it for the mask, I know that I received serv Mercedes knowledge of her job is evident. She provided service with confidence. Although I couldn't see it for the mask, I know that I received service with a smile. Russ kindly helped me in the waiting room which was over and above my expectations. You have a good crew in Menomonee Falls. More

Everything is great !!! I am very grateful that Jeffrey Schwister guided me kindly so I could buy a car that I like. My husband and I were able to make the best choice at Bo I am very grateful that Jeffrey Schwister guided me kindly so I could buy a car that I like. My husband and I were able to make the best choice at Boucher Ford on our available budget. So now we are happy. More

Everything was great. Everyone was very helpful from picking the options on my new super duty to getting the payments where they needed to be. picking the options on my new super duty to getting the payments where they needed to be. More