Gordie Boucher Ford of Menomonee Falls

Selling and Service without pressure Good experience overall. Selling was without pressure and information was good. Perhaps the salesman was a little new on the job, but we liked the w Good experience overall. Selling was without pressure and information was good. Perhaps the salesman was a little new on the job, but we liked the way he handled himself. If he didn't know something he found out and didn't try to coverup not knowing. He will make a good salesman. Also talked some with Bob Krueger who is always helpful and informative when in the Service area. I prefer working with him when Service is required. I also take his advise on car matters and have found him very trustworthy. More

New car sales Tom Pruski and Jeff Samp were excellent. They were timely, courteous and friendly . They were very detailed and made the purchase very easy and unde Tom Pruski and Jeff Samp were excellent. They were timely, courteous and friendly . They were very detailed and made the purchase very easy and understandable. More

My wife and I have now purchased three vehicles from Boucher Ford. All three experiences were great! The negotiations were simple due to competitive pricing and friendly sales staff and General Manager. Boucher Ford. All three experiences were great! The negotiations were simple due to competitive pricing and friendly sales staff and General Manager. Financing was easy and friendly staff as well. The dealership itself is clean and welcoming, and finally the service department has always been top notch. They have been honest and helpful during regular maintenance. The only issue I had was a Ford issue from the manufacturer. I purchased a brand new F-150 June 30th with less than 50 miles on it. On my way home from dealership, the truck made a scraping metal rattle sound, almost like I was dragging my tailpipe. It made the noise on the freeway for about 30 seconds and went away. It then happened a few blocks from my house on the same trip home. The noise appeared every single time I drove it until the following Monday when I returned to Boucher Ford service department. The had the truck for 5 days and test drove it numerous times to replicate the sound. They found the issue and there was a hole in a vacuum hose related to my 4 wheel drive. Charles in service was honest and provided frequent updates, which made me confident they would take care of the problem. I was pleased with Boucher, but disappointed with Ford on this particular truck. It kind of ruined my excitement about owning a new truck almost instantaneously as I left the dealership after signing the paperwork. In fact, my first 10 days of ownership, the dealer had it longer and put on more miles than I did. I hope Ford doesn’t have more issues like this with brand new vehicles. I’m happy Boucher did a nice job, and hopefully there are no more issues for many, many years. More

our experience it s like visiting a relative we talk about all kind of things and listen when you have a problems with your f150 or edge it s like visiting a relative we talk about all kind of things and listen when you have a problems with your f150 or edge More

Great service with a fair cost The service center was very professional and responsive. We were talked to after the technician took a look to find out what was wrong. We could then The service center was very professional and responsive. We were talked to after the technician took a look to find out what was wrong. We could then make a choice of how much we wanted done. More

Brake controller I dropped off my truck first thing in the morning, and they had the truck ready at our pre-determined time. All good, thank you. I dropped off my truck first thing in the morning, and they had the truck ready at our pre-determined time. All good, thank you. More

Service Visit I work with Charles he is always very knowledgeable and never rushes me. He is truly an asset to your service dept. I would highly recommended him and I work with Charles he is always very knowledgeable and never rushes me. He is truly an asset to your service dept. I would highly recommended him and Gordie Boucher to my family and friends. More

My experience was wonderful..very friendly team..answered all questions and issues..I would recommend this place to all my friends..Well worth the 4 hour trip to get my truck all questions and issues..I would recommend this place to all my friends..Well worth the 4 hour trip to get my truck More

Excellent We worked with John Hassell at Gordie Boucher and he was knowledgeable, friendly and gave us great customer service. We would highly recommend him to We worked with John Hassell at Gordie Boucher and he was knowledgeable, friendly and gave us great customer service. We would highly recommend him to others. More

Sales and Finance people were great and very friendly. Would recommend this dealer to anyone looking to buy a vehicle and would definitely return for my next vehicle Would recommend this dealer to anyone looking to buy a vehicle and would definitely return for my next vehicle More