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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,624 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,624 reviews

January 29, 2022

I normally like going to this location however the customer service this time was subpar. More

by STELLAMARIE1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie
Jan 31, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

At Boucher, we strive to always provide excellent service and we apologize if we missed the mark. We'd like to discuss what went wrong and how we can make it up to you. Please feel free to reach out to us at 262-255-9010 if you'd like to discuss this further. We appreciate your feedback.

January 27, 2022

Always great communication. Knowledgeable and friendly staff in all departments. The work is always done in professional way More

by CHUCKG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bair
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the great review, Chuck!

January 27, 2022

Excellent Customer service!! Informative and pleasant experience. Very happy with my new vehicle. Excellent Dealership!! More

by JKIND10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Wow, thank you for the wonderful review!

January 26, 2022

Robert Krueger was very professional and explained everything to me completely. I was greeted promptly and the wait for the service performed was above reasonable. The service department did a great j More

by PNOTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for the wonderful review! We appreciate your business and look forward to being of service again in the future!

January 26, 2022

1stI thought that they had the battery in stock. That’s what I was told. But after the technician removed the old battery we found out they did not have a snack and they have go to the warehouse to pick up More

by Carylmayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, the service writerAnd Marshall technician both were great, Mike Schulz, Mauricio Morales, Alex Bair
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for taking the time to share your experience! We appreciate your business.

January 26, 2022

They got me in fast, and the price was very reasonable. I was taken home by a shuttle and picked up when the job was finished. Loved the shuttle driver too... very nice guy. More

by reinhard0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall their names
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We're happy we were able you provide you with the best possible service. Take care!

January 26, 2022

first time working with Ford, i'm very impressed. They did shuttle me to work and picked me up within a few hours. explained everything, i will work with them again More

by Francisca.Terrazas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Francisca- we are happy we could make your experience a positive one! Thank you for your business.

January 25, 2022

Popped a tire nearby on cold winter day driving with 74yo mother. Pulled into service dept. Was back on road in less than an hour. Everyone was SO helpful and kind! Thank you. Excellent Service. Caring Peo More

by Afespersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your business! We are glad we could get you back safely on the road! Take care.

January 24, 2022

`Service was excellent. Sales tax was calculated incorrectly; $2.5845 should have been rounded down, not up. More

by KENHASS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We apologize for the inconvenience and hope we can be of service to you again in the future! Thank you for your business.

January 22, 2022

I drive 20 miles to come to this dealership despite there being one closer to my house. They have a kind and knowledgeable staff. They always have excellent customer service and answer any questions I may ha More

by Kozkitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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