Back

Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,121 Reviews

1,121 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

Sort by
May 16, 2023

Great dependable service knowledgeable mechanics and staff. Offering rapid taxi service. Very friendly and outgoing staff in all departments. I’ve been going here for 10 or more years purchased 3 vehicl More

by JON.OPPITZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Morales, Jeffrey Schwister
May 17, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Jon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.

May 15, 2023

Quick service completed on time. All went smoothly other than me initially getting into the wrong car on my way out :-) More

by dachimm1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.

May 15, 2023

The people I dealt with personally were very kind & helpful. The problem I had was mainly with the car manufacturer itself. More

by JANANNNOWICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hienz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gregovich
May 15, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2023

I left Ewald Ford last year and have so happy I did. thank you Robert, You're great! More

by GTALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

May 11, 2023

The service as always was super, Charles kept me informed and my vehicle was done on time, Thank you very much!! More

by TSMITH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

May 11, 2023

They ke[t me informed about progress. The job was done quickly as they promised. More

by Michael.sargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 10, 2023

Good service, got my vehicle done when they said it would be done. Satisfied with the work that was done. More

by BLMILLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

May 10, 2023

Always professional and courteous. Always informative and kept up to date on any service. just the way it should be thanks great job More

by Bhawleysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 06, 2023

I had no problem with Katie. However I was not happy that supposedly my brakes were checked the first time was car was in and they were marked as " good " on the service report More

by RAZE1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Kerby
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to Alex Bair, Service Manager at 262-255-9010 directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 05, 2023

Fast check in and clean waiting area. car was done in time they said it would. More

by Craigp972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All people dealt with.
May 08, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

...
37
...