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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,121 Reviews
Call Service Center (262) 415-2436

1,121 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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April 13, 2023

Disappointed in the service provided, the estimate was incorrect. I ended up paying over $200.00 more than the estimate. More

by rnovarj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gregovich
Report | Print
Apr 17, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact Alex Bair, Service Manager, at 262-255-9010 at your convenience.

April 11, 2023

Everything went like clockwork for the recall service on my vehicle. Truely it was a painless experience. More

by AMERTES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 03, 2023

Good communication and everything went smoothly. Great staff. Hope to do business with again. Great product. More

by MKEMIKE0
Recommend Dealer
Yes
Employees Worked With
Jason Sandbach
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Apr 04, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you, Mike. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

April 03, 2023

They Worker Don’t Greet Customers At All Sone People Speak And Other Don’t Do Better More

by TENNILLEHUDSON37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry that you didn't have a completely satisfying visit. Would you mind reaching out to us directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Bair, Service Manager 262-255-9010

April 02, 2023

Bought My used RAM from This dealership in December. After a few days, I noticed the heat was not working properly so I called the dealership who set me up with a loaner car and took care of the issue w More

by bluzguitar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gregovich
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Apr 03, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 30, 2023

Great service! Very prompt greeting when arrived - then got me in and out professionally! A++++++++++++ More

by JOHNJHANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, John, and we look forward to working with you again.

March 30, 2023

Great customer service. Reliable mechanical service in a timely manner. I appreciate the ability to wait while service is performed, to be able to continue on with other sch More

by YTATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio
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Mar 31, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 30, 2023

Excellent staff! !! You must for to this store. Very knowledgeable and the selection was great More

by HENRY.TESSMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sandbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Gonzalez
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Mar 31, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, Henry, we look forward to having you as one of our valued customers for many more years to come!

March 28, 2023

I take my truck to Charles because the trust I have in him to get it done and done right is immeasurable. I never have to worry and he treats me like I am the number one customer. As a matter of a fact he More

by SSGTKRUEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Charles is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

March 25, 2023

Boucher Ford has been very good with their service. They alerted me to an issue with my battery. They were quick to complete my oil change. More

by AJEKPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gregovich
Report | Print
Mar 27, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

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