Gordie Boucher Ford of Menomonee Falls - Service Center

Always a great experience coming here. I know I'm getting great service and knowledge. Won't go anywhere else! I know I'm getting great service and knowledge. Won't go anywhere else! More

needed a new key fob. It was ready in less time that I was quoted. Even washed the car after they were done. It was ready in less time that I was quoted. Even washed the car after they were done. More

The gal checking in the car took the initiative to check why service was putting in the oil that isn’t recommended by ford. When I bring the car in I have to remind them it’s a Fusion energy. When my wife why service was putting in the oil that isn’t recommended by ford. When I bring the car in I have to remind them it’s a Fusion energy. When my wife brings it in even if it tell her the keep outing blend oil. At least with the girl, I didn’t have to argue with the service advisor that it takes full synthetic! She assured me it will be noted in the future. Remember, Valvoline looks at the oil specification that is on the Motor. A special thanks to Katie and Charles for their commitment to a loyal customer is always right! More

I picked up a new 2023 Bronco after trading in my 2018 Ford F150 truck today. Ford F150 truck today. More

Great service. Good communication. Easy appointment scheduling. Very happy they have shuttle service. I really appreciate that. Good communication. Easy appointment scheduling. Very happy they have shuttle service. I really appreciate that. More

Easy drop off, shuttle service is always great (thanks Bob and Rick), work was done much faster than expected with no issues. Bob and Rick), work was done much faster than expected with no issues. More

Robert always delivers great customer service, which I appreciate. I also look forward to earning points on my purchases and the bonus bucks. appreciate. I also look forward to earning points on my purchases and the bonus bucks. More

They dont do a thorough inspection of your vehicle. My past oil change they had a few things brought to my attention that needed repair. I never had any repairs done and back for another oil change, e My past oil change they had a few things brought to my attention that needed repair. I never had any repairs done and back for another oil change, everything checks out good. Not the first time they have done this either. Wonder what else they get away with. More

I was taken care of in a Quick and efficient manner. All was discussed with me before any work was done and recommendations were made but not forced. All was discussed with me before any work was done and recommendations were made but not forced. More

They had good customer service. Service was fast and reliable. Lounge was kept clean and stocked Service was fast and reliable. Lounge was kept clean and stocked More