Gordie Boucher Ford of Menomonee Falls - Service Center

Charles is always extremely helpful and goes above and beyond to check things out. Robert also is very helpful. I recommend them often. beyond to check things out. Robert also is very helpful. I recommend them often. More

Good service I'm happy with texts they send me to for my appointment day appointment day More

We are happy that this dealer takes keen interest in providing prompt, top notch service. We especially appreciate their communications, reports and texts. Thanks! we'll be back. providing prompt, top notch service. We especially appreciate their communications, reports and texts. Thanks! we'll be back. More

Very prompt and courteous. Explained everything. Very satisfied. Will come back next time I need service. Explained everything. Very satisfied. Will come back next time I need service. More

The service department made sure my problem was diagnosed correctly and fixed completely the first time. correctly and fixed completely the first time. More

Great service center. They have good availability for appointments compared to other dealerships. I really enjoy working with Robert Katie and Michael. They have good availability for appointments compared to other dealerships. I really enjoy working with Robert Katie and Michael. More

Everyone is nice. Requested items to be looked at We’re not completed. Was not told win the recall would be completed either Requested items to be looked at We’re not completed. Was not told win the recall would be completed either More

When you sit in the waiting room and every service rep comes in saying the same recommendations for additional service to the customers waiting, just to make money, is a bit frustrating. The time before comes in saying the same recommendations for additional service to the customers waiting, just to make money, is a bit frustrating. The time before it was air and cabin filters along with additives, this last time it was wiper blades and the additives. Each one of us, the same recommendations? The real kicker this time was my wiper blades were less than a month old. The ethics of this company and really treating the customer with respect and that you really have their safety and true needs at the heart of what you do have really deteriorated since Mike left. Hard to trust a company that takes advantage of their customers this way. More

Pleasant, efficient service experience. Clean facility, friendly and knowledgeable service advisor, and they got the service done in a timely manner at an affordable price. Clean facility, friendly and knowledgeable service advisor, and they got the service done in a timely manner at an affordable price. More

They always answer all my questions and help me through the learning process to my truck. The service department does great work too the learning process to my truck. The service department does great work too More