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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,136 Reviews
Call Service Center (262) 415-2436

1,136 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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September 28, 2022

Very attentive and communication was great Katie is a great asset to the service department I would highly recommend More

by SDOLLINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
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Sep 28, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear Katie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 28, 2022

They were very friendly and fast thank you Kirby for making my visit so amazing and pleasant I definitely will be back for more services and maybe actually buy a vehicle from you guys More

by maxxcurtis2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerby
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Sep 29, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Kerby was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

September 24, 2022

The service department was excellant especially Charles vehicle was done fast and thorough explained what they did, great place for service. More

by mike&bon1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bair
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Sep 25, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Charles here at Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

Sep 29, 2022 -

mike&bon1984 responded

Great place to have service done.

September 23, 2022

Charles is always extremely helpful and goes above and beyond to check things out. Robert also is very helpful. I recommend them often. More

by ILVSNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that Charles and Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else.

September 23, 2022

Good service I'm happy with texts they send me to for my appointment day More

by GOVFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.

September 22, 2022

We are happy that this dealer takes keen interest in providing prompt, top notch service. We especially appreciate their communications, reports and texts. Thanks! we'll be back. More

by yankee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

September 21, 2022

Very prompt and courteous. Explained everything. Very satisfied. Will come back next time I need service. More

by BERT4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Schulz
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Sep 22, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2022

The service department made sure my problem was diagnosed correctly and fixed completely the first time. More

by SMICHALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schulz
Report | Print
Sep 22, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

September 20, 2022

Great service center. They have good availability for appointments compared to other dealerships. I really enjoy working with Robert Katie and Michael. More

by LINK2PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz
Report | Print
Sep 21, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Patrick, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert and Mike met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

September 15, 2022

Everyone is nice. Requested items to be looked at We’re not completed. Was not told win the recall would be completed either More

by GEBHARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Sep 17, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.

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