Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Gordie Boucher Ford of Menomonee Falls - Service Center
Menomonee Falls, WI
1,121 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,121 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center
Sort by
March 01, 2022
It was my first time going to the dealership for service and they were pleasant and helpful. My only complaint is that it took almost 2 hours for an oil change. and they were pleasant and helpful. My only complaint is that it took almost 2 hours for an oil change. More
by Johnamrn
Verified Customer
March 01, 2022
The problem was complex and required extensive research and commitment to find the solution and solve it. and commitment to find the solution and solve it. More
by craigwalker0
Employees Worked With
March 01, 2022
Very friendly and knowledgeable staff. The person driving me to my workplace was very friendly, my Service person was very helpful and even offered to wash my truck upon completion of the The person driving me to my workplace was very friendly, my Service person was very helpful and even offered to wash my truck upon completion of the work being done. More
by OTTO
Employees Worked With
February 28, 2022
Robert Krueger and I have had a long term professional and friendly relationship since I have owned my Fusion. He makes sure that my car gets the service it needs and suggests needed work to keep my car r and friendly relationship since I have owned my Fusion. He makes sure that my car gets the service it needs and suggests needed work to keep my car running well and dependable. The trust built up over years between us has payed off many times. More
by Rcolo1952
Employees Worked With
February 25, 2022
we worked with Robert in service on an issue with a warranty claim. He was very accommodating with our needs and looked into the issue. because of that, the problem was covered under warranty and all w warranty claim. He was very accommodating with our needs and looked into the issue. because of that, the problem was covered under warranty and all work was completed promptly. We are very pleased how our service appointment went and will be returning for future repairs and recommended services. More
by PUDGEMAN75
Employees Worked With
February 22, 2022
Robert was friendly, helpful and very attentive. It was only an oil change and tire rotation, but he was very accommodating. It was only an oil change and tire rotation, but he was very accommodating. More
by STELTZ.KEVIN
Employees Worked With
February 16, 2022
In addition to an oil change, I had my tires rotated. However, they did not put air into the tires. They were all over in psi = 37-45 psi. One or two psi is one thing, but 8 is not cool. We inflated them However, they did not put air into the tires. They were all over in psi = 37-45 psi. One or two psi is one thing, but 8 is not cool. We inflated them all equally ourselves. They were still fully inflated by morning. More
by DAH502
February 12, 2022
I always have a positive experience what's Gordie Boucher Menomonee Falls Charles a service writer is very informative helps you with any needs you have been there for many years they're a good car dealershi Menomonee Falls Charles a service writer is very informative helps you with any needs you have been there for many years they're a good car dealership always had a positive experience More
by 1848TUFFY
Employees Worked With
February 08, 2022
Brought my vehicle in for one problem and my vehicle came back with more issues. A very loud noise is now coming from underneath my truck. Also, my wire to my blower is cut. My blower was always working but back with more issues. A very loud noise is now coming from underneath my truck. Also, my wire to my blower is cut. My blower was always working but now it’s clearly been cut. I would rather bring my vehicle to the dealership that specializes in Ford trucks but, I can’t trust them. This is the sad part about this. I don’t know where to take my truck. So when I drive my kids this winter, they are going to be freezing in my truck. All I will get is, I’m sorry that happened but there’s nothing we can do. I know I’m not the only one who has had this experience and whoever is sabotaging people vehicle in hopes of getting more business needs to be fired. I hope future customers are able to read this review before they get lied to like I was. More
by Very Concerned Customer
Employees Worked With
Katie
