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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,175 Reviews

1,175 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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May 09, 2022

I always get great service when I take my car in whether it’s oil changes or something serious. Treated with respect and kindness is a great feeling. And they always seem to work on my car asap! More

by Corie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much!

May 06, 2022

Arrived early for service appointment and they took me early. After service was completed service advisor Robert Krueger walked over and explained everything to me. He was very friendly and asked what els More

by ARNMAG88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you making the drive down to see us! Thank you so much, and we look forward to seeing you again in the future!

May 05, 2022

Great service and great job on my oil change really like the coffee bar and snacks More

by Aprgro4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz, Bri Vail, Mauricio Morales, Alex Bair
May 13, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the review!

May 03, 2022

I know when I bring my vehicle in Charles take care of me giving me all the up dates that’s means a lot to me great employer More

by waltervaughan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind review! Charles and the service team do an excellent job. We are lucky to have them.

April 30, 2022

My first experience with Geordie Boucher Services was a pleasant experience. All the staff I had contact with were professional but friendly and helpful. I am glad I had purchased my car there as they wi More

by JAEGER.WISCONSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know any of the service persons by name.
May 04, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the wonderful review. We are happy we could make your experience a positive one, and we look forward to seeing you again.

April 28, 2022

Service and prompt response to questions are excellent. Robert Krueger has taken care of my Ford Edge many times, and remembers me, which is important. More

by JERRYELLIS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We are happy Robert was able to make your experience a positive one! We hope to be of service to you again!

April 28, 2022

They did the work and it was fine, they even supplied a ride home from the dealership and picked me up when done More

by daviddsx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

It was our pleasure! Please let us know if there is ever anything else we can do for you!

April 25, 2022

Friendly knowledgeable technicians. Always feel treated right and I trust they will treat my car like it is their own. More

by ROSE2917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review!

April 21, 2022

Always been happy with there work in their service department. They haven't tried to up sell me and actually did not replace my front brakes that I thought needed replacing. More

by RONHEIDENREICH2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby, very good.
Apr 22, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the great review! We appreciate it.

April 18, 2022

the experience was awesome and the truck is like new - i would recommend to anyone More

by CHAZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the great review! We appreciate it.

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