Back

Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,121 Reviews

1,121 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

Sort by
December 01, 2021

Great customer service. Nice place to take my truck and I like your waiting area. More

by HDIAZ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz, Bri Vail, Mauricio Morales, Alex Bair
November 30, 2021

Nice place to visit, friendly and honest. You see Charles in service he will help you with all your repairs More

by steveedlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Outstanding service. Robert was friendly, helpful and knowledgeable. They were able to get me in to work on warning alerts I was getting for 4WD and pre collision. This was way more helpful than the Fo More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

The Repairs were completed as requested and very done sooner than expected. The service writers were nice. More

by mobugjanusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

I dropped my vehicle off for an oil change and 2 recall items. My advisor Robert was very helpful through the process. The shuttle driver was super friendly and kind. Great customer service all around. More

by mechellejoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

Had issues with scamming being told I may need new tires soon when the tires are only 7 months old purchased in March of this year, told I have a oil leak when logic dictates if my car was leaking oil as ba More

by DarthSpectre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Krueger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. We apologize you were not completely satisfied with your visit. We'd like an opportunity to discuss the situation and try to make things right. Please contact our Service Manager, Alex Bair, at 262-255-9010 at your earliest convenience. We look forward to our future conversation.

November 22, 2021

Great Customer Service with a flair for great communication with me throughout my whole appointment. More

by JAYNE.RUELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Very good first experience. Great customer service. And pricing and just an overall great experience More

by Kledvina84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Service was great. Met all my expectations. Charles was responsive to my needs and concwrna More

by HOFERMRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob the shuttle driver was also pleasant
November 15, 2021

Very prompt, knowledgeable and courteous. When I called apt the service associate didn’t know how to check out tire purchase history to use the warranty but they finally figured it out More

by rschefelker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
69
...