Gordie Boucher Ford of Menomonee Falls - Service Center

Brianna was great at listening and helping to analyze my problem. She was very knowledgeable. Service was great and quick. Love the amenities like pickup and return home. problem. She was very knowledgeable. Service was great and quick. Love the amenities like pickup and return home. More

They do quality work as advertised! The home pickup and delivery is also a great feature. The service techs are friendly and explain the work to be done in advance along with the pricing. delivery is also a great feature. The service techs are friendly and explain the work to be done in advance along with the pricing. More

The service was great and promt. I feel that the experience was made better because of the help and attitude and attention of Mercedes Taft experience was made better because of the help and attitude and attention of Mercedes Taft More

Service was done on time and complete. Everything was explained to me at the end. Waiting room was clean and well stocked to complimentary beverages and snacks. explained to me at the end. Waiting room was clean and well stocked to complimentary beverages and snacks. More

I have been bringing our fleet vehicles to this service department for a few years now, and it never disappoints. The last time, I ended up having some unplanned things pop up on my work schedule and aske department for a few years now, and it never disappoints. The last time, I ended up having some unplanned things pop up on my work schedule and asked Mercedes if she could fast track me out of there. Being that I had spent several years as a service advisor myself, I know that it is not always possible to do that, but she had way surpassed my expectations! Charles always does a great job for us as well. They are all professional, they don't jerk their customers around and they truly care. Thank you, Boucher team! More

Are you kidding me?! This was my first experience at Gordie Boucher. And I’ve got to tell you it won’t be my last. We had a brake issue with one of our work vehicles and the place I usually take it to w Gordie Boucher. And I’ve got to tell you it won’t be my last. We had a brake issue with one of our work vehicles and the place I usually take it to was booked out a month and a half and every place I tried was turning me down or it was going to be weeks before they could work on it or get the parts. A friend of mine suggested Gordie Boucher. I thought it would probably be more of the same, but Robert (who’s my new Rep) got me in the next day and got it fixed a day sooner then he told me it was going to be and for less than the price he quoted me. You can’t do better than that. More

The staff was very pleasant and helpful, especially the shuttle driver, who went out of jisway to make sure I got a ride back to the shop to pick up my car. shuttle driver, who went out of jisway to make sure I got a ride back to the shop to pick up my car. More

Robert was very professional and courteous to my needs. He called and asked if I wanted my mustang washed. He mentioned that they use brushes which I did not want. Then called when vehicle was done and set He called and asked if I wanted my mustang washed. He mentioned that they use brushes which I did not want. Then called when vehicle was done and set up a courtesy ride back to the dealership. Bob the driver called me and gave me an estimate time to pick me up. Thank you. More

Dealer was very accommodating with my request. After installing the box cover Jeff S showed me how everything works! Loved the breakroom with various refreshments. Overall excellent service. installing the box cover Jeff S showed me how everything works! Loved the breakroom with various refreshments. Overall excellent service. More

Great service! Bri explained everything to me and called me to approve additional work. No surprises. The work was finished in the promised time. And the car was washed and perfectly clean. me to approve additional work. No surprises. The work was finished in the promised time. And the car was washed and perfectly clean. More