Gordie Boucher Ford of Menomonee Falls - Service Center

Very well run dealership especially the service department. Knowledgeable staff and mechanics that get you the best possible service. department. Knowledgeable staff and mechanics that get you the best possible service. More

Good job and friendly Counsler my crossover looks new after it was detailing and well vacuuming after it was detailing and well vacuuming More

Always a trusted source of automobile repair needs. Everything from oil changes to major engine repair. Everything from oil changes to major engine repair. More

The job was well done. The people were very nice and helpful as usual. I am pleased. helpful as usual. I am pleased. More

The scheduled service for an oil change was done within the hour time. Multi-inspection paperwork was also covered. Staff and reception people were friendly, professional, and courteous. the hour time. Multi-inspection paperwork was also covered. Staff and reception people were friendly, professional, and courteous. More

This Ford Dealership and the Ford manufacturer are not on the same page. The Dealer recommends an oil change at 5,000 miles. The manufacturer recommends, in the owners manual, an oil change based on percen the same page. The Dealer recommends an oil change at 5,000 miles. The manufacturer recommends, in the owners manual, an oil change based on percentage of oil life remaining. The Dealer recommends an antifreeze change at 30,000 miles. The manufacturer recommends an antifreeze change at 100,000 miles. Transmission fluid change is another example of significant difference in maintenance schedule between the dealer and the manufacturer. The dealership and the manufacturer need to get on the same schedule for maintenance and service. Appreciated the car wash. More

I brought my car in for oil change and factory recall repairs. The immediate complaint is the plastic sear cover and paper was left in the car. Nothing major but nonetheless. The second complaint is I wa repairs. The immediate complaint is the plastic sear cover and paper was left in the car. Nothing major but nonetheless. The second complaint is I was not contacted regarding the rear shocks and struts needing to be replaced. I read it when I got home and reviewed the service receipt. I wish I was contacted when the inspection was completed and the work could have been completed while my auto was there all day. Now I need to make another appointment and for service. More

The service done on my vehicle was done in a timely manner and the staff was very friendly and professional manner and the staff was very friendly and professional More

The service itself is great, but this time the waiting area was full of ants and floor was sticky. I let someone know but because of them being short staffed she couldn't clean it up. Finally I found a area was full of ants and floor was sticky. I let someone know but because of them being short staffed she couldn't clean it up. Finally I found a sales man who sprayed for bugs. Normally they get 5 stars, but I can't this time. More

Boucher has the best HD service in the Milwaukee area. I have been to several other Ford dealers since moving out of Menomonee Falls and I will continue to make the drive when my F250 needs service. Thanks have been to several other Ford dealers since moving out of Menomonee Falls and I will continue to make the drive when my F250 needs service. Thanks for doing it right the first time!!! More