Gordie Boucher Ford of Menomonee Falls - Service Center

The service itself is great, but this time the waiting area was full of ants and floor was sticky. I let someone know but because of them being short staffed she couldn't clean it up. Finally I found a area was full of ants and floor was sticky. I let someone know but because of them being short staffed she couldn't clean it up. Finally I found a sales man who sprayed for bugs. Normally they get 5 stars, but I can't this time. More

Boucher has the best HD service in the Milwaukee area. I have been to several other Ford dealers since moving out of Menomonee Falls and I will continue to make the drive when my F250 needs service. Thanks have been to several other Ford dealers since moving out of Menomonee Falls and I will continue to make the drive when my F250 needs service. Thanks for doing it right the first time!!! More

Fast oil change, very friendly staff, asked if I needed anything, Bri and Mercedes took very good care of me, my hood is bubbling and asked about that and Bri said it’s a recall, she will order another hoo anything, Bri and Mercedes took very good care of me, my hood is bubbling and asked about that and Bri said it’s a recall, she will order another hood and call me when it’s in ! More

Brianna was great at listening and helping to analyze my problem. She was very knowledgeable. Service was great and quick. Love the amenities like pickup and return home. problem. She was very knowledgeable. Service was great and quick. Love the amenities like pickup and return home. More

They do quality work as advertised! The home pickup and delivery is also a great feature. The service techs are friendly and explain the work to be done in advance along with the pricing. delivery is also a great feature. The service techs are friendly and explain the work to be done in advance along with the pricing. More

The service was great and promt. I feel that the experience was made better because of the help and attitude and attention of Mercedes Taft experience was made better because of the help and attitude and attention of Mercedes Taft More

Service was done on time and complete. Everything was explained to me at the end. Waiting room was clean and well stocked to complimentary beverages and snacks. explained to me at the end. Waiting room was clean and well stocked to complimentary beverages and snacks. More

I have been bringing our fleet vehicles to this service department for a few years now, and it never disappoints. The last time, I ended up having some unplanned things pop up on my work schedule and aske department for a few years now, and it never disappoints. The last time, I ended up having some unplanned things pop up on my work schedule and asked Mercedes if she could fast track me out of there. Being that I had spent several years as a service advisor myself, I know that it is not always possible to do that, but she had way surpassed my expectations! Charles always does a great job for us as well. They are all professional, they don't jerk their customers around and they truly care. Thank you, Boucher team! More

Are you kidding me?! This was my first experience at Gordie Boucher. And I’ve got to tell you it won’t be my last. We had a brake issue with one of our work vehicles and the place I usually take it to w Gordie Boucher. And I’ve got to tell you it won’t be my last. We had a brake issue with one of our work vehicles and the place I usually take it to was booked out a month and a half and every place I tried was turning me down or it was going to be weeks before they could work on it or get the parts. A friend of mine suggested Gordie Boucher. I thought it would probably be more of the same, but Robert (who’s my new Rep) got me in the next day and got it fixed a day sooner then he told me it was going to be and for less than the price he quoted me. You can’t do better than that. More

The staff was very pleasant and helpful, especially the shuttle driver, who went out of jisway to make sure I got a ride back to the shop to pick up my car. shuttle driver, who went out of jisway to make sure I got a ride back to the shop to pick up my car. More