Back

Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,610 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
Contact Dealership

3161 S 108th St

West Allis, WI

53227

Directions

By Type

Showing 1,610 reviews

October 21, 2020

We are from out of state, but Gordon Boucher had the car we’d been looking for. They made virtual buying a breeze! Even had a video call to look it over. More

by DRSUSANCARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Demicco
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are thrilled you enjoyed your virtual buying experience with us!

October 21, 2020

I have bought or leased 6 cars at this dealership. I have been completely satisfied with the sales staff and the maintenance department and with the vehicles I purchased. All the people are friendly, helpful More

by WROHDE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear you have had multiple positive experiences with both our sales and service departments!

October 20, 2020

Day of service was great! Good explanations and communication. Service was completed in one hour. However, I experienced much confusion and miss information trying to book the appointment that prov More

by BOMAX17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Timothy LeBlanc
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

We are very sorry you had a confusing experience booking your service appointment with us. When you have the opportunity, please reach out to our Service Manager, Roy Reger, at 414-327-6000 so we can discuss this further. Thank you for your feedback.

Oct 29, 2020 -

BOMAX17 responded

It was explained to me what happened. So no need for further discussion. It had to do with service people either not having the same information or neglecting to tell me service home pick up was for Lincoln customers only when I initially booked the appointment and the changing the story when I had to reschedule. Confusing? It was. All good now.

October 20, 2020

We have been a long time customer here, and we have always had a positive experience with the staff. The service and the attention to detail has always been quite satisfactory . We are looking forwar More

by TCTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brandis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

October 19, 2020

This was the first service visit for my 2019 Lincoln MKZ Hybrid. The car was picked up at 8 am, serviced, and returned to me at 12:30 pm at no charge. Awesome! More

by Mike J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Jacobsen
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing, Mike! We are glad you had a quick and easy service visit with us!

October 19, 2020

Great experience working with Adam. We live 300 miles away and Adam met us half way to deliver my beautiful Lincoln and complete the transaction. More

by dkvich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

October 18, 2020

Adam did an amazing job making it easy and quick to buy my new truck. I was trying to buy last minute on a saturday afternoon and he got it all done for me. Also got a great warranty that I am extremely ha More

by Kristinbusack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the 5-star review, Kristin! We are glad you had an enjoyable buying experience with us.

October 17, 2020

Service was fast and friendly, accommodating. I arrived almost an hour early by accident and they still started on my vehicle right away. Will be back! More

by CJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Czebotar
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

We look forward to your next visit!

October 16, 2020

Had a problem with lightning In car after replacing Had a problem with lightning In car after replacing battery Bryan helped me out with Problem and showed me how To work setting s On car that More

by BRAUNW323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

October 16, 2020

We had another GREAT experience with Nick! Just purchased another Lincoln Navigator. He went above and beyond to meet our needs and wants. He was extremely knowledgeable, caring and friendly. He also knows h More

by bbatley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear you enjoyed your car buying experience with Nick! Please reach out if there is anything else we can do for you!

...
121
...