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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,626 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,626 reviews

June 23, 2023

I used the auto body department for a repair on my 2019 Nautilus. The service was excellent they took care of all my needs. Kudos to Skye Artrip for an enjoyable experience at Bouche. More

by RJBMKX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Miller alwayes there to help
Jun 25, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

June 21, 2023

The salesman was pretty good. Bought a truck from this dealer at 51k. Truck came with a warranty. Truck had a rear pinion seal leak 2 days after purchase. Brought truck back to ge More

by FISHNFAB451
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Gus Hollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to Mike Jansen, General Manager, at 414-327-6000 directly so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 19, 2023

Great customer service! !! Everyone is very friendly and I would recommend my family as well. More

by GINA.MUELLER80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Gina, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 16, 2023

Dawn was fanstic. With her on my team I know I am in good hands. Than you, Dawn. More

by OMZE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kifah
Jun 17, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2023

Dawn was fanstic. With her on my team I know I am in good hands. Than you, Dawn. More

by OMZE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kifah
Jun 17, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Dawn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

June 13, 2023

I bought my 2023 Lincoln Aviator from Gordie Boucher Lincoln and I have nothing but amazing things to say about Rob and the dealership itself and how easy it was to go through the car buying process. 😊 More

by LEAHK41280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rakoczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jansen
Jun 14, 2023 -

Gordie Boucher Lincoln of West Allis responded

Leah, Here at Gordie Boucher Lincoln of West Allis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new 2023 Lincoln Aviator! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 12, 2023

This dealership treats you like royalty. Nick my salesman is just wonderful, usually salesman irritate me but he made the whole experience easy and nice. Great job! More

by Lindac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Gordie Boucher Lincoln of West Allis responded

Congratulations on your new vehicle! We are so glad that Nick had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 09, 2023

Service was excellent, Nick Loth was a caring salesman! I trusted his feedback on time delay issues. More

by NALABREM
Recommend Dealer
Yes
Employees Worked With
Nick Loth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words for Nick, and for taking the time to leave us this wonderful feedback! Congrats on your new vehicle!

June 09, 2023

Everything went as promised. Pick up and delivery went perfectly and everyone I worked with was professional and very helpful. More

by PAT.BLUHM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : everyone i worked with was top notch
Jun 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks, Pat, for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

June 07, 2023

Izayah was great. ..very professional nice young man. VERY busy service dept and he was juggling a lot of calls. More

by YMUELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez
Jun 07, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear Izayah was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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