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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,626 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,626 reviews

May 22, 2023

Technician, Nick, arrived on time and efficiently performed the recall service. Very courteous and professional. More

by KATHIVITAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

May 18, 2023

Took almost 2 hrs to change oil, rotate tires, check fluid levels. Salesman seemed new, not real experienced. More

by CTHOM5537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Roy Reger, Service Manager 414-327-6000

May 18, 2023

I felt an accusatory level of a claim of damages from an accident that I bought in for repairs, almost as if "well we feel that could not happen from the accident response" When it happened at the time of t More

by MSTRCHEF12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SKYE- body shop
May 19, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your feedback. Quality customer service is always our number one priority, and we're sorry to hear that we fell short here. Please don't hesitate to reach out to us directly if you'd like to discuss this matter in more detail. We'd appreciate the opportunity to learn more and address your concerns. Thank you for choosing Gordie Boucher Lincoln of West Allis, we hope you will give us another opportunity to serve you. Roy Reger, Service Manager 414-327-6000

May 17, 2023

Adam has helped me purchase 2 cars from gordie boucher lincoln. I've been very pleased with each car I've purchased. More

by birkelm88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kifah Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 16, 2023

Dawn was very communicative during the entire process. They were able to give me a loaner for the duration of the repair which was great as it was a busy week for me. Although the past 2 visits they did More

by Teresa P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for taking the time to leave us a great review. We truly appreciate your business, Teresa. We look forward to serving you for years to come.

May 16, 2023

I am from Colorado and purchased a car that Gordie Boucher had listed online. Brian was incredibly helpful and personable and trustworthy, which was especially important to me since I was buying the c More

by DOUGLAS.SPENCER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schwanke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Bomberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Gordie Boucher Lincoln of West Allis responded

Congratulations on your new purchase, Douglas. We appreciate the five-star rating. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis, Douglas.

May 14, 2023

Top notch customer service. I trust the quality and the extra care that they have given to my needs. More

by MMOK12210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
May 15, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words for Dawn, and for taking the time to leave us this wonderful feedback!

May 10, 2023

Adam was an excellent resource and helped me through the buying process. The vehicle was fairly priced More

by cmsoiney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR seemed to be having a bad day
May 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

May 09, 2023

Dawn kept me well informed of the repairs needed and when my car was ready. She answered all my questions and was quite friendly. Thank you to the techs for their speedy service! More

by KELLY.CUTILO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kelly, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

May 09, 2023

Adam did a fantastic job explaining all the cars features to us were both great full for his patience and time he spent with us very knowledgeable and caring fella his willingness for future guidance is appr More

by Nelsondale
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Schwarzmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jansen
May 10, 2023 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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