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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
832 Reviews
Call Service Center (414) 240-3748

832 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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August 16, 2024

They made my appointment asap. . They handle the issue with no problems thanks team…. Your the best More

by ANDERSONJAYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Jay, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

August 16, 2024

The service department is really helpful and friendly. I will always bring my vehicle to this dealership. More

by MARTAEHOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

August 16, 2024

Dawn was very friendly and helpful. My car was ready when she said it would be. More

by LJNOLAN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

August 16, 2024

The people are pleasant, efficient and accomodating. . Everything was quick and easy and Gus Hollow the most knowledgeable. More

by Nancy Tomaszewski
Recommend Dealer
Yes
Employees Worked With
Gus Hollow
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Aug 16, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us, Nancy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

August 16, 2024

Was met with attitude by the manager of the collision center. I was trying to address my concerns of damage that they caused, and they met with me with hostility. More

by kellerrdylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t have her name
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Aug 20, 2024 -

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Roy Reger Service Manager 414-327-6000

August 15, 2024

Was a great service experience. Definitely would go back again for service. Went above and beyond. More

by artrip_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

August 14, 2024

Dawn is always polite and professional. She takes the time to listen and keeps me informed of the progress. The repairs were completed and satisfied with the results. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to hear that Dawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

August 10, 2024

Had my Corsair in 3 times to fix a tire I think you should train your tire guys what to look for not just fix a flat. Your website still stinks More

by GENE.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roy Reger Service Manager 414-327-6000

August 08, 2024

This is the only dealership service center that I do not feel like I'm being taken for a ride every time I walk in the door. Everyone that helps me is knowledgeable and courteous, and they never try to upse More

by the1stbeef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

August 01, 2024

Great people and good customer service. Thanks for your help on my car! Thank you More

by Trevorhuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Kallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Reger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you, Trevor! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

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